NinjaOne is a leading unified IT management solution that simplifies the way IT teams work. Our mission is to create a better IT experience for everyone.

• Collaborated with the CEO applying data to innovate new processes for production improvement resulting in 32% reduced cycle time driving a significant 500k revenue surge in 2022.• Fostered lasting client relationships and ensuring delivery of top quality products by commanding CNC operations, coupled with proactive follow-ups and strategic meetings, ensuring client retention rate over 95%.• Mentored 7 novice professionals prioritizing new processes of machining and production, while… Show more • Collaborated with the CEO applying data to innovate new processes for production improvement resulting in 32% reduced cycle time driving a significant 500k revenue surge in 2022.• Fostered lasting client relationships and ensuring delivery of top quality products by commanding CNC operations, coupled with proactive follow-ups and strategic meetings, ensuring client retention rate over 95%.• Mentored 7 novice professionals prioritizing new processes of machining and production, while following the standards of safety.• Applied demand generation approach including cold calling, targeted messaging through Linkedin and Email.• On track to exceed over 550k revenue increase in 2023. Show less

•Achieved a notable 12% increase in sales through promotion of newly introduced cocktails and featured food menu selections.• Led the development of marketing plans for promoting restaurant services, using social media, e-mail, physical signs to contribute profitability.• Managed a team of 5 staff members by delivering in-depth training to workers in food preparation and customer facing roles to promote successful team performance.

• Cocktail Sales- Creating and implementing cocktail menus, training bartenders to prepare and serve cocktails effectively, organizing special promotions and tastings to attract customers.• Introduced Garson - Bar Management Software to run and control bar operations, which resulted in a 17% reduction in human error, and smoother stockroom management.