Ritik Mittal Email & Phone Number

Mumbai, Maharashtra, India

As a consultant within the Business Transformation team, have worked on projects pertaining to BFSI strategies, innovations in fintech, and digital advancements in financial markets. Some notable highlights are:● Crafted innovative strategies for multiple payment products. Conducted comprehensive market assessments to leverage the consumer demand for potential whitespace opportunities● Developed effective Go-to-Market (GTM) strategies for clients to drive business growth, improve product portfolio, expand target customer segments and capitalize on new opportunities● Accomplished projects ranging from complex financial transformations to system implementations● Co-led teams for client workshops and meetings, and assisted in developing multiple proposals for potential clients globally

Pune, Maharashtra, India

Mumbai, Maharashtra, India

Completion of GRC (Governance, Risk Management & Compliance) assignments under the core team of FS- Risk segment; design reports & align final product delivery as per client’s demand. Some noteworthy achievements were:● Led a team of interns under senior management to work on a Quality Assurance project for a leading bank; evaluated internal audit reports of different zones on regulatory and internal guidelines● Analyzed numerous audit reports referring to SLAs, KPIs and multiple RBI circulars on process management● Spearheaded project on possible Dispute Resolution (DR) procedures in different geographies globally for a popular payments' regulator● Maintained liaison with the senior management and client for regular updates on the pipeline and ensuring fulfillment of daily targets

Ensured Business Growth, Brand Promotion & Customer Satisfaction. As a core team member assisted clients with respect to their requirements, right from onboarding to final service delivery & order closure. Some noteworthy achievements were:● Coordinated with 50+ CXOs & Director- level clients for brand building and profile enhancement understanding requirements● Fostered a robust, sustainable network of buyers from India as well as global market - Australia, Canada, Kuwait● Demonstrated unwavering commitment to customer service; maintained premium service levels with existing accounts

Postgraduate Degree - Banking & Financial Services

Bcom. Honours, Finance And Financial Management Services