Pratham Mittal

Pratham Mittal Email and Phone Number

Senior Technical Support Engineer | Team Lead @ Salesforge 🔥
Vilnius, LT
Pratham Mittal's Location
Vilnius, Vilniaus, Lithuania, Lithuania
About Pratham Mittal

As a multifaceted professional with a robust background in project management, financial trading, portfolio management, and technical engineering, I bring a unique blend of skills and expertise to the table. My academic foundation in Business and IT has provided me with a comprehensive understanding of both the strategic and technical aspects of the modern business landscape.My experience spans across various industries, allowing me to adapt and excel in dynamic environments. As a project manager, I have led diverse teams to deliver complex projects on time and within budget, consistently achieving project goals and exceeding stakeholder expectations.In my role as a portfolio manager, I have demonstrated a keen ability to develop and implement investment strategies that optimize returns while managing risk. My technical engineering background further enhances my problem-solving skills and technical proficiency, enabling me to tackle challenges with a systematic and innovative approach.I am passionate about leveraging my diverse skill set to drive growth, innovation, and efficiency. Whether leading projects, managing portfolios, or executing trades, I am committed to excellence and continuous improvement.

Pratham Mittal's Current Company Details
Salesforge 🔥

Salesforge 🔥

View
Senior Technical Support Engineer | Team Lead
Vilnius, LT
Website:
salesforge.ai
Employees:
64
Pratham Mittal Work Experience Details
  • Salesforge 🔥
    Senior Technical Support Engineer | Team Lead
    Salesforge 🔥
    Vilnius, Lt
  • Salesforge 🔥
    Senior Technical Support Engineer / Technical Lead
    Salesforge 🔥 Aug 2024 - Present
    •Cross-Functional Collaboration: Act as a key liaison between developers and stakeholders, facilitating communication about bugs, feature requests, and system improvements to ensure alignment and timely resolutions.•Project Management: Oversee the creation and maintenance of Help Centre articles, managing project workflows in Jira to ensure accurate and user-friendly documentation.•Bug Tracking & Ticket Management: Draft feature request and bug tickets in Jira for the development team, ensuring issues are resolved efficiently.•Database Management: Write and execute SQL queries to generate reports, extract relevant data for user needs, and support data-driven decision-making.•API Management: Push and post API endpoints to execute and streamline critical tasks, improving operational efficiency.•Team Leadership: Lead and mentor the technical support team, fostering a collaborative environment and ensuring high-quality technical assistance is provided to users.•Technical Support: Provide advanced technical solutions, troubleshoot complex user issues, and contribute to process optimization for improved customer satisfaction.
  • Salesforge 🔥
    Technical Support Engineer
    Salesforge 🔥 May 2024 - Aug 2024
    Vilnius, Vilniaus, Lithuania
    SalesforgeMailforgeInfraforgeWarmforgeManaging whole cold emailing tools lineup
  • The5Ers.Com
    Portfolio Manager
    The5Ers.Com Jun 2024 - Present
    Executed trading strategies across forex, commodities, indices, and metals markets;maintained a capital management track record of exceeding $4.5 million whileachieving a win rate above 90%.
  • Urbansnuggle
    Owner And Ceo
    Urbansnuggle Jan 2024 - Present
    Business Management: Established and managed an e-commerce clothingbusiness, overseeing all aspects of operations, including product outsourcing,inventory management, and customer service.Project Management: Planned and executed end-to-end production workflows,coordinating with manufacturers to ensure timely delivery of high-quality clothingproducts.E-Commerce Operations: Designed, launched, and managed the business website,implementing SEO strategies and optimizing the user experience to drive onlinetraffic and sales.Inventory & Supply Chain Management: Monitored inventory levels, forecasteddemand, and implemented supply chain strategies to maintain stock availabilitywhile minimizing costs.Payment & Shipping Coordination: Set up and managed secure paymentgateways and streamlined shipping processes to ensure fast, reliable delivery tocustomers.Marketing & Sales: Developed and executed marketing campaigns across digitalplatforms, increasing brand visibility and customer acquisition.Financial Oversight: Managed budgeting, pricing strategies, and financialplanning to ensure profitability and sustainable growth.
  • Self-Employed
    Financial Trader
    Self-Employed Dec 2020 - Present
    I have very strong knowledge of market trends, price action and other indicators, I have always made overall profitable trades, both short term and long term, I specialise in day trading.I have made 80% profitable trades till date in my career as trader.I specialise in Indeces, forex and crypto.
  • Majorel Lithuania
    Representative
    Majorel Lithuania May 2023 - May 2024
    Resolved complex client inquiries with precision; implemented feedback from clientsto enhance service quality, leading to the identification of three critical areasrequiring immediate improvement within support operations for enhanced efficiency.
  • The Shopping Fever
    Project Manager
    The Shopping Fever Dec 2022 - Jan 2023
    Delhi, India
    Led the migration of IT infrastructure to a cloud-based solution, streamliningoperations and reducing server downtime by 30%, while enhancing overall projectdelivery timelines by 15%.

Pratham Mittal Education Details

Frequently Asked Questions about Pratham Mittal

What company does Pratham Mittal work for?

Pratham Mittal works for Salesforge 🔥

What is Pratham Mittal's role at the current company?

Pratham Mittal's current role is Senior Technical Support Engineer | Team Lead.

What schools did Pratham Mittal attend?

Pratham Mittal attended Iu International University Of Applied Sciences, Vilnius Tech - Vilnius Gediminas Technical University, Khaitan Public School.

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