Mitul Kumar Email & Phone Number

Toronto, On, Ca

Greater Toronto Area, Canada

• Manage modes: Able to price and book secondary shipment modes, FTL, LTL, Intermodal Drayage • Containers/Import/Export/CFS/Cross-docking• Problem-solving: Able to diffuse toxic situations that were always uninvited.• Ocean Freight - Work with MSC, ONE LINE, COSCO SHIPPING, HAPAG- LLYOD, MAERSK, EVERGREEN LINE, Booked for my clients from USA to Port Qasim, PAK, Mundra Port, India, Port of UAE, Tema Port of Ghana.• Pricing: Able to price all modes and regions for customers efficiently• ZOHO CRM: Proactive engagement of customer business through sales tool• Accounts: Manage and grow the book of business on behalf of the account owner• Relationship Building: Develops rapport with key contacts• New business: Able to open new customer accounts.• Accounts: Solidify long-term standing with critical accounts.• Manage: Run an entire portfolio of customer accounts independently.

125 S Wacker Dr, Chicago, Il - 60606

• Booking Load Efficiency: Skill to book significant loads per day.• Claims: Find and quickly mitigate the claims• Problem Solving: Being able to diffuse all operations problems independently.• Managing: Focused on coordinating the daily flow of operations and people across the team.• Understanding and grasp the general business model of freight brokerage.• Tracking: Understand critical events of the shipments and what needs to be recorded.• Booking: Able to negotiate with carriers and assign to active shipments.• Pricing: Ascertain pricing on micro (load) and macro (market) levels.• Relationship Building: Develop partnerships with trusted Truckloads and container-drayage vendors.• Processing Customer Orders: Entry and scheduling ( Inbound and Outbound).

125 S Wacker Dr, Chicago, Il - 60606

- Managed 55 assets for trucking backed with brokerage, DRY VAN, REEFERS, POWER ONLY - Orchestrated the seamless movement of thousands of shipments, containers, and truckloads. - Mastered the art of rate negotiation, ensuring optimal pricing structures and cost efficiency. - Leveraged CRM tools for effective customer management, fostering strong client relationships. - Demonstrated exceptional communication skills, ensuring transparency and client satisfaction.- Logistics Coordinator & Navigator: - Track and Trace freight with the use of the macro point tool. Secure loads - Specialized in load finding and booking, consistently securing favorable rates and transit times. - Successfully managed and navigated activities across a diverse fleet of 55 dry vans. - Implemented robust track and trace procedures, providing clients with real-time shipment updates. - Thrived in a dynamic environment, ensuring on-time deliveries and exceeding customer expectations.

Graduate Certificate In Logistics, Logistics, Materials, And Supply Chain Management

Bachelor'S Degree, Communication, Journalism, And Related Programs