• 22+ years’ work experience in building and leading Site Reliability Engineering (SRE) and DevOps (Cloud, Agile, Automation) units for global organizations enabling them to integrate Build-to-Operate.• Experience in transforming traditional Operations to SRE thereby strengthening reliability (zero P1 during peak), achieving cost efficiencies and caping net sales loss (< 0.15% quarterly) for eComm business.• Experience in integrating SRE into Digital Business Value Streams thereby realizing direct impact of SRE on Business KPI’s (across User flows).• Experience in building SRE Community of Practice (CoP) spanning across domains and tech centers to bring in uniformity and consistency in SRE adoption.• Experience in building and leading SRE organization in a matrix structure across geographies supporting multiple products (product-led) taking to 70+ people with annual budget of ~ € 4M.• Experience in building DevOps and Testing Service Lines from Develop / Incubate Service Offerings to forming Strategic Partnerships and GTM, enabling Sales from initial Pitch to Deal closure, Ramping delivery for project execution with defined business targets and P&L responsibility.• Experience in building DevOps and Automation Practice from inception and build to a USD 4.6 M annual run rate (in a span of approx. 2.5 years).• Experience in leading DevOps (Cloud, Agile, Automation), Testing Service Lines with responsibility across Implementation, Capability and Sales/Presales leading to an annualized growth of over 73% in the initial year.• Experience in leading and negotiating business terms and deals to form Strategic Global partnerships with Platform providers to augment service offerings.• Experience in developing Platforms (includes Models, Frameworks), Offerings, Proposals (includes SOW, Solution Design), building Skills and contributing to Delivery for multiple customers in varied domains.• Experience in interfacing with customers across geographies to position DevOps and Testing Offerings showcasing value add impacting people, processes and tools. • Experience in building DevOps (Release, Configuration, Build, Deploy and Infra), Testing and Application Management functions for multiple clients in an onsite/offshore delivery model for various organizations in Consumer Goods, Banking, Financial Services, Insurance, Telecom, Manufacturing, and Travel, Transport, Hospitality domains.• Experience in client facing role, effectively managing client and stakeholder expectations.
Listed skills include Itil, Release Management, It Strategy, Itil Implementation, and 21 others.
