Travel Agency Clerk
Kartago Tours A.S.
Košice
- Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodation required.- Advise customers on travel options, tour packages, insurances, etc. and provide travel information.- Calculate costs of travel and accommodation, using calculator, computer, carrier tariff and hotel rate books, or quote package tour prices.- Make bookings (e.g. sell tickets and package tours to customers or book hotels) - Collect payment for transportation and accommodation from customers, and maintain records of bookings and payments.- Confirm bookings and notify customers about issues such as luggage limits, insurance, medical, passport, visa and currency requirements, and provide customers with brochures and publications containing travel information.- Assist customers with changes to travel plans, deal with complaints.