Next Step provides Business Internet-IT Support-Phone Solutions and Technology consulting to the Small and Medium Businesses in Alberta. My Role:Act as a single source of contact for IT Managers and Owners to rapidly address Technology issues.Enable clients to leverage tech strategically to achieve their goals.Help clients align their technology investments and initiatives with their overall business goals and objectives.Assess the existing technology infrastructure and evaluate new technologies for adoption or integration. Create technology roadmaps outlining sequence and timing of tech initiatives, prioritize projects and research emerging technologies to identify opportunities to increase company efficiency and profitablity.Help clients develop IT KPI's so they can have insight to the actual ROI of their IT Investment measured against their business goals.

Responsible for Sales Team Target Revenue and overall Growth Strategy. Responsible for Strategic Sales Planning and Market Approach. Responsible for managing Sales, Account Management, and Marketing Teams.Oversight of Lead Generation, Branding and overall Marketing Initiatives.Responsible for ISP, MSP, VoIP, and Enterprise targeted objectives.

Responsible for Sales Team Target Revenue and overall Growth Strategy. Responsible for Strategic Sales Planning and Market Approach. Responsible for managing Sales, Account Management, and Marketing Teams.Oversight of Lead Generation, Branding and overall Marketing Initiatives.Responsible for ISP, VoIP, TV and Enterprise targeted objectives.

Responsible for all Sales Growth for Longhurst Consulitng Inc.Responsible for managing Sales, Account Management, and CX Teams.Responsible for creating an amazing Customer Experience for all Longhurst accounts.Responsible for hands on training for all Longhurst staff relative to Customer Experience Excellence (CXX).Internal & External support for customer experience.Oversight of Lead Generation, Branding and overall Marketing Initiatives.Responsible for adding Company Revenue Streams (I.E VOIP Solutions, Software Procurement)

Responsible for all Sales Growth for CTECH.Responsible for managing Sales, Account Management, and CX Teams.Responsible for creating an amazing Customer Experience for all CTECH accounts.Responsible for hands on training for all CTECH staff relative to Customer Experience Excellence (CXX).Internal & External support for customer experience.Oversight of Lead Generation, Branding and overall Marketing Initiatives.

Responsible for all Sales Growth for CTECH. Responsible for managing Sales, Account Management, and CX Teams.Responsible for creating an amazing Customer Experience for all CTECH accounts. Responsible for hands on training for all CTECH staff relative to Customer Experience Excellence (CXX). Internal & External support for customer experience. Responsible for all Social Media Lead Generation Activities and Marketing.

-Actively driving sales and sales pipleline for CTECH so that we can do what we do best for more people. - Analyzing, creating, developing and implementing sales tools that spur growth.- Establishing processes to optimize sales cycle and close rates. -Developing Marketing Campaigns and Initiatives along side of Marketing Arm and coordinating activity between Marketing and Sales. - Delivering exceptional customer service to CTECH Clients. - Mentoring and Training all incoming sales staff. - Microsoft Field Partner helping Calgary Businesses solve problems with Microsoft solutions.

FICO is a leading analytics software company; its tools are used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimize operations and meet strict government regulations. Many of our products reach industry-wide adoption — such as the FICO® Score, the standard measure of consumer credit risk in the United States. FICO solutions leverage open-source standards and cloud computing to maximize flexibility, speed deployment and reduce costs. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.

Specialties: strategic sales support for both our North American direct sales force and our strategic partners; I focus across all verticals and have experience in applying our analytics and solutions to many complex decision processes. Generate and qualify new sales opportunities to grow new and existing business.

- Was part of a 3 person team that launched Canada in 2012. - Managed, trained and worked with distributors in helping them build customer base. - Our team enrolled over 3000 distributors over 5 years. - Our team expanded across Canada and the United States.- 2015 won the V.I.P. Maxx Performer Award for leading the team that generated the most revenue for the company in North America. - 2015 Wrote and published the Getting Started Guide that was used company-wide for new distributor training. - 2013 Won the Leadership Award for best leader as voted upon by my peers.