Mitzangela Macias Email & Phone Number

Florida, United States

• Responsible for developing and implementing presales support initiatives that align with UKG’s objectives.
• Support the coaches in their role on product value and demonstration skills as they get Presales Solutions Consultants trained.
• Administration of the primary materials used by the Presales organization for consumable just in time training.
• Organization of learning and curriculum tools facilitating new hire product training.

• Oversaw and led load-ins for various partner activations prior to the race in two zones on campus. Worked closely with full-time staff to build relationships with the numerous partners in my zones to ensure each.
• Managed multiple partner activations during race weekend in one of the biggest zones on campus, was the main point of contact between our internal team and outside contractors in my zone, and was the dedicated.
• Participated in partner sales pitch, utilizing videos and images from last year's event to explore and outline possible new revenue opportunities for the organization.
• Created account execution plans for F1 Miami global and campus partners to help ensure all contractual assets were accounted for and completed.

Miami Gardens, Florida, United States

• Assisted with the plans of Formula 1 Campus Activations and fan experience
• General logistics and management – including set-up/break-down of spaces
• Helped with hospitality areas
• Assisted with campus activation execution

• Assist in timely tracking and reporting of media coverage daily through the whole duration of the tournament, entering data into tracking system and creating reports.
• Distribution of tournament information including match statistics, press conference transcripts, daily schedule, and press releases.
• Management of media ticket program.
• Assist with player appearances.

• Trained upcoming baristas in beverage making, customer service skills, and corporation standards and protocols.
• Provided friendly customer service to over 50 customers in 30 minutes, fast-paced environment, all while remainingcalm during periods of high volume.
• Memorized over 50 menu items and created custom drinks for 70 to 200 customers a shift.
• Managed to happily fulfill customer orders including hot and cold drinks, seasonal offerings, and over 80 menu items.
• Community recognition for excellent customer service, and customer satisfaction.

Bachelor Of Science - Bs, Media Production, Management, And Technology

High School Diploma