Mitzi Combs Email & Phone Number

Mooresville, Nc

Responsible for providing highest production file availability and Service Level Agreements to the entire Lowe’s organization. Monitoring and managing production mainframe systems and production batch schedule. Determine reason for job abends; provide resolution or escalation if necessary. Perform system shutdowns and IPL. Assist customers with any mainframe batch and / or system issues. Perform Operations Analyst change request tasks. Lead many incidents that may impact Service Level… Show more Responsible for providing highest production file availability and Service Level Agreements to the entire Lowe’s organization. Monitoring and managing production mainframe systems and production batch schedule. Determine reason for job abends; provide resolution or escalation if necessary. Perform system shutdowns and IPL. Assist customers with any mainframe batch and / or system issues. Perform Operations Analyst change request tasks. Lead many incidents that may impact Service Level Agreements. Maintain report setup for all company employees via Infopac. Show less