Mitzi Peyton Email & Phone Number

• Offer professional development, technical, or managerial programs according to published schedules. • Partner with other departments or SMEs (when applicable) to deliver training interventions. • Maintain program manuals/materials. • Incorporate new policy/procedural changes, products, and services into training to ensure accurate and consistent instructional content and participant materials. • Assess participants’ knowledge and skill levels. • Research topic.• Organize information.• Compose training proposals.• Design & develop programs and materials utilizing technology (e.g. mobile, social, and distance learning, and distance/video training) in addition to classroom training programs. • Project professional demeanor. • Manage group dynamics. • Utilize a variety of audio-visual aids and learning mediums.• Encourage questions and address concerns.• Stay on task.• Test for understanding.• Identify training needs.• Propose appropriate training interventions.• Assess knowledge or skill.• Partner with business units on projects/committees. • Administer a program feedback form for each intervention.

• Assist with customer service delivery including opening new accounts, transaction processing, responding to inquiries, performing signature guarantees, and notary services.• Support business development activities including SEG relationships and identification of cross-sell opportunities.• Manage vault activities including monitoring cash levels, order cash, and daily balancing procedures.• Prepare and distribute various branch reports.• Ensure that branch facilities and maintenance needs are addressed.• Maintain security and alarm systems.• Balance ATM machines on a daily/weekly basis.• Places calls to vendors for service on ATMs, drive thrus and cash dispensers.• Opens and closes the Branch.• Provide extended office hours coverage and, in some instances, travel to other office locations to provide extended hours coverage.• Prepare staff scheduling.• Interview loan applicants.• Approves/disapproves loans within lending authority.• Process instant approval and rush loans.• Identify opportunities to cross-sell lending customers.• Prepare loan files including workups, information verification, and documentation preparation.• Visit assigned SEGs to provide information and updates on available products and services and current promotions; information booths, seminars.• Conduct on-site membership sign-up sessions at SEG locations.• Participate in civic and social activities to increase community awareness of Members 1st and to identify new business opportunities.• Provide Marketing with names of prospective SEGs.

Bachelor'S Degree, Training And Development/Business Professional Studies

Associate'S Degree, Business Management