Senior Product Manager. Sms Operations, Compliance
Create requirements for services and tools for internal customer-facing teams for SMS operations especially related to compliance and abuse. This includes tools to identify if a client is eligible or not to use SMS based on their line of business or product catalog; to monitor SMS message content and detect prohibitive content and block it from being sent. Provide tools for managing SMS operations including account disablement and SMS sender management. And, work with SecOps to identify abuse vectors, to detect bad actors posing as legitimate clients and stop them before they use communication channels to send questionable and malicious content.