Mitzi Copenhaver, Pmp Email & Phone Number

Roseville, California, United States

• Project Managed the integration of a $925M merger onto Aruba/HPE systems.• Led the integration of 15 workstreams for strategic synergy, E2E process optimization, cost savings and improved customer cloud experience.• Established Smartsheet template for tracking E2E Golden Transactions including configuration of automated workflows which greatly increased validation efficiency and accountability.• Created Project Plan of Record template in Smartsheet and set up workflows to automatically notify deliverable owners when action was needed, reducing the need for 1:1 follow up.• Set up and maintained various templates: Timeline, Go–No/Go, Cutover Plan, etc.• Managed Change Request process to optimize business results while minimizing IT expenditure.

Sacramento, California, United States

- Project Management supporting EDD (Employment Development Department) Covid-19 Federal Stimulus Projects- Project portfolio management for the ESC (Executive Steering Committee) and LWDA (Labor and Workforce Development Agency)

Sacramento, California Area

Program Manager supporting Customer Service and Supply Chain • Field Service Returns Process  Deployed Salesforce PRM solution for customer data repository, reporting and metric dashboard Reduced customer downtime by 53% Reduced number of on-site service calls by 50%  Charged back $450K of on-site service call expense to suppliers Recovered $1.8M in warranty claims in 5 months

Roseville, Ca

• Overall Program Manager and Strategist:  Outsourced manufacturing to low cost country ($12M annual savings) Improved supply chain metrics and KPIs (22% improvement in customer order recommits, 73% reduction in EDI fallout, 30% reduction of customer orders repointing to another factory) Held leadership roles on some of the largest mergers and spin-offs in the technology industry Training Lead Test Lead Management of Change Lead Risk Management Lead Largest team led involved 6 companies, 14 sub-teamsExpert level Project Manager and Enterprise Software Support and ERP System Configuration Led teams on projects of various scope and complexity in support of continuous improvement  Outlined business requirements and created aligning IT ERP architecture solutions Designed, tested, deployed, documented and implemented new planning solutions Trained and supported Superusers, Operations Planners and Business Planners Managed analytics and reporting to ensure compliance with regulations and policies

Santa Clara, California, United States

• Supervised team responsible for planning, inventory control, procurement and supplier negotiations • Ensured material support by establishing and maintaining optimal stocking levels and coordinating engineering and cost saving conversion plans• Collaborated with Engineering and Quality on product introductions, upgrades and supplier audits