Miuru Perera Email & Phone Number

Western Province, Sri Lanka

United States

my work closely aligns with Customer Value Realization (CVR) to drive consumer growth-1- Enabling customers to unlock the full potential of Sitecore’s solutions through tailored onboarding and proactive support, CVR (Customer Value Realization) drives deeper product adoption and sustained engagement.2- Delivering training that directly supports customer goals, we build confidence, loyalty, and advocacy within our community—key drivers of organic growth and engagement.

Sri Lanka

Helping & Consulting to build the largest experience-oriented platform in South Asia!

- Developing Strategies- To Acquire "First Time Eaters" from Sri Lanka.- Data Research- Analysing and optimizing data points and metrics to make decisions to acquire more reliable "First Time Eaters" -P&L Objectives - By leading a team of vendors in formulating and executing cross-functional initiatives focused on funnel (top of the funnel) optimizations,and demand generation programs to drive growth- Testing- Multivariate testing to validate the hypothesis

- Consumer Expansion, Growth, Visibility, and Support In Sri Lankan Market.

Sri Lanka

- Help develop and execute a territory business plan.- Build strong relationships with potential restaurant partners.- Engage with restaurants to sign up with the Uber Eats platform. - Drive business development & lead communication with all potential partners through the entire business cycle.- Exceed monthly targets and all activities of revenue generation.- Manage and track your account funnel, with multiple simultaneous opportunities.- Handling multiple Sales channels. (Ex-Courier Partners, SalesForce Leads, etc.)

- Deliver effective proposals and solutions by having a thorough understanding of clients and merchant’s needs. - Constantly seek opportunities in growing client and merchant sales and maintaining the relationship by providing dynamic coordination through cold calling and social media. - Follow up with clients and merchants’ needs with customize strategies and ensure that requests are delivered in a timely manner. - Assist & manage merchants’ tech & operations queries coming in from various platforms including but not limited to online chats, calls, and emails. - Work closely with consultants and software developers to provide digitalize strategies and to improve business models and expansion. - Conduct market analysis, business model design, pre-sales and consulting activities, development, and implementation of digital strategies to generate new business and close deals. -Engage in strategy calls and meetings to set initial strategy with assigned clients. - Act as a point of escalation for high-risk situations, and help resolve them where needed. - Help to engaged several techs enabled startups and identifying the loops in specific areas and overcome those loops for betterment. - Stay up-to-date concerning startup news and industry trends. - Work closely with Edtech, E-commerce, and AI-Based startups. - Collect information about the client’s business through a variety of methods. (shadowing, interviews, surveys, reading reports, etc.). - Providing team consulting about Blockchain and Cryptocurrencies and their potentials. (Our the team assesses the business procedures and identifies where blockchain can be applied to your use case)

- Being a cross-functional role by nature you are expected to liaise with engineering, marketing, sales, and design departments to translate the product needs into requirements and to drive consensus within the departments, which ultimately promotes the achievement of the product goals. - Work closely with cross-functional groups in the ongoing delivery of product/feature releases, ensuring a high degree of analytical assessment of customer/user impact. - Create a strong environment of communication and collaboration within your Business Unit and across the company and with clients. - Explore and identify potential end-customers and sales channels. - Suggest action plans to tackle market opportunities. - Analyze business and market data to generate forecasts about future performance. - Generate reports for the regional management team.

Sri Lanka

- Collaborated with business teams to streamline production release strategy plans. - Preparing Proposal and Pitching to Clients. - Identify and explore business opportunities for the PwC’s Academy. - Plan approaches and pitches for RFQs/ RFPs. - Work closely with the Director of professional Development to develop proposals for training. - Work with technical and administrative staff to develop the client-focused pitch. - Conduct market research and related events in the industry including announcements, tracking. competitors’ activities to develop unique selling points and game-changers for the business. - Use feedback and reflection to develop self-awareness, personal strengths, and address development areas. - Delegate to others to provide stretch opportunities and coach to help deliver results. - Develop new ideas and propose innovative solutions to problems. - Use a broad range of tools and techniques to extract insights from current trends in business area. - Partner with internal and external teams to build and or execute sales strategies. - Use straightforward communication, in a structured way, when influencing others. - Able to read situations and modify behavior to build quality, diverse relationships. - Uphold the firm's code of ethics and business conduct.

Sri Lanka

- Oversee the sales process and attract new customers. - Work with technical and administrative staff to develop the client-focused pitch. - Conduct market research and related events in the industry including announcements, tracking competitors’ activities to develop unique selling points and game-changers for the business. - Build credibility with key accounts through academic visits to continuously help them recognize Fenton’s products and know relevant knowledge of Fenton’s products, enhance the recognition and reputation of the Fenton’s products. - Participate in or develop professional promotion activities in the responsible area to establish good interactive mechanisms. - Do business analysis review and then propose action plans, route-to-markets to improve business for mainly hitting KPIs / Business goals as well as upgrade the brand image with end consumers. - Study and understand market trend as well as consumer behaviors to propose new product development to expand category, growing up our business. - Work with engineers to design and implement ELV Systems and monitoring till the project is done. - Actively work to gain market intelligence, including information on competitors’ products, market activity, industry trends, future projects etc. - Enhance and maintain existing client’s portfolio.

- Handing VIP customers & Corporate customers regarding their issues. - Developed Marketing Strategies to implement customers. - Maintain customer accounts by updating customer’s information. - Generating sales leads that develop into new customers. - Communicate effectively, both verbally and on paper, to CRM teams and Cross-Functional teams throughout the organization. - Maintain a high level of patience and professionalism through every interaction with our customers/subscribers. - Provide accurate, detailed information regarding our publications and subscription options over the phone and via email. - Work with multiple Platforms, making sure that all information has been completed and registered. - Deliver exceptional and memorable experience to all Mobitel customers. - Foster and maintain excellent relations with customers, analyze their needs and propose solutions tailored to their requirements. - Take appropriate measures to solve problems effectively. - Analyze user behavior, content suitability, and relevance to determine their effect on the user satisfaction.

Seed Spark Programe, Entrepreneurship/Entrepreneurial Studies

1. Business Strategy- Develop market analysis, competitive positioning, and long-term planning skills. 2.Leadership Development- Cultivate.

Master Of Business Administration - Mba

Chinese Government Scholarship Holder for 2018 - Covering 100% tuition fee Research on Mid-Level Manager's Leadership Behavior Effect.

Bachelor Of International Business And Management

High School, Biology/Biological Sciences, General