Michelle Velez

Michelle Velez Email and Phone Number

Talent Acquisition Operations Manager at PwC @ PwC
new york, new york, united states
Michelle Velez's Location
Greater Tampa Bay Area, United States
Michelle Velez's Contact Details

Michelle Velez work email

Michelle Velez personal email

n/a

Michelle Velez phone numbers

About Michelle Velez

Michelle Velez is a Talent Acquisition Operations Manager at PwC at PwC. She possess expertise in event planning, social media, powerpoint, public speaking, sales and 13 more skills.

Michelle Velez's Current Company Details
PwC

Pwc

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Talent Acquisition Operations Manager at PwC
new york, new york, united states
Website:
pwc.com
Employees:
250089
Michelle Velez Work Experience Details
  • Pwc
    Talent Acquisition Manager
    Pwc May 2022 - Present
    Tampa, Florida, United States
  • Pwc
    Deployment Enablement Team Manager
    Pwc Apr 2021 - May 2022
    Tampa, Florida, United States
  • Pwc
    Deployment Enablement Team Senior Associate
    Pwc Nov 2017 - Apr 2021
    Tampa/St. Petersburg, Florida Area
    - Responsible for managing and coaching 5+ staff against the PwC Professional, including providingfeedback and development as needed, delivering snapshot discussions, and participating in annualCareer Roundtable discussions.- Manages the Advisory Talentlink v. Actual process with a team of 4 specialists to provide 2,000+notifications to the Advisory staff and Deployment community on negative variances with theirtime.- Lead senior for FlexForecast Integration with Talentlink. Provided feedback during UA testing.Manage specialists XLOS to create documentation and training for the broader team.- Collaborates with Center of Excellence (COE) on a bi-weekly basis to maintain relationships as wellas to identify trends, issues or new service opportunities for Deployment.PricewaterhouseCoopers,
  • Pwc
    Deployment Enablement Specialist
    Pwc May 2017 - Oct 2017
    Tampa, Florida
    - Supported the Tax Deployment Team by completing daily and mass bookings in TalentLink to schedule staff for projects within designated market. - Created SOPs and QRCs outlining workflow process and best practices. - Ensured high quality by diligent review of our mass processing and booking entries.Managed multiple work streams independently by determining priority of tasks.
  • Pwc
    Administrative Services Concierge
    Pwc Oct 2014 - May 2017
    Tampa, Florida
    - Trained 100+ new joiners along with developing the mentoring program for theteam to improve quality and skills for new hires. Monitored their work while meeting clientexpectations and kept management informed on progress.- Lead contact for a large PwC Engagement team; including maintaining the relationship betweenthe managers and our team, delegating tasks, and identifying solutions to ensure successfulrepeatability as team expands.- Designed Quality Control process with the focus on more consistency. Increased efficiency across allshifts and improving our turnaround time for deadlines.- Provided remote support for hundreds of internal clients in different markets and assisted inmultiple tasks not limited to scheduling, finance needs, document production and research.
  • Jpmorgan Chase
    Client Service Representative
    Jpmorgan Chase Jun 2014 - Oct 2014
    Tampa, Florida
    - Responsible for delivering training to clients and co-workers on new JPMorgan Markets website. - Report daily Key Risk Indicators to senior managers that provide information on current held wires, overdrafts, failed payments and other issues that can cause financial or reputational impact to the firm.- Identify and solution the root cause of matters related to held wires to ultimately eliminate future occurrences. Deliver training to co-workers on new JPMorgan Markets website.
  • Walt Disney World
    Destination Sales, Client Services Coordinator
    Walt Disney World Jan 2014 - Jun 2014
    Celebration, Florida
    - Led and trained 500+ guest service clients on Disney’s My Magic+ and Fastpass+. Point ofcontact for guidance on educating their guests and providing solutions.- Assisted in maintaining and increasing the brands visibility within the Central Florida market aswell as expand sales and retain relationships.- Informed guest service representatives of the current events, systems, and news that werehappening within the multiple Walt Disney World locations.
  • Walt Disney World
    Disney College Program Merchandise Intern
    Walt Disney World Aug 2013 - Jan 2014
    Orlando, Florida
    - Delivered exceptional Guest service in a high volume retail environment. - Worked and engaged with a diverse team of close to 700 Cast Members in the highest profiting Disney Store Location. - Operated the point-of-sale system (cash register), cash handling, stocking in both onstage and backstage areas, light cleaning, and providing information to Guests.
  • Indiana University Northwest
    Intern For The Department Of Communications
    Indiana University Northwest May 2013 - Jul 2013
    Gary, In
    - Handled social media presence for the department, and focused on event planning for current and upcoming events. - Used Facebook, Twitter, and the Indiana University Northwest website for the purpose of marketing and advertising.
  • Coach
    Sales Associate
    Coach Nov 2011 - Jul 2013
    Merrillville, In
    - Directed and helped customers in finding the right accessories that fit their needs and lifestyle. - Expanded my product knowledge to further develop clientele relationships, assisted in floor changes, merchandising, and display maintenance.
  • Dairy Queen
    Blizzard Tech/ Closing Shift Manager
    Dairy Queen Apr 2008 - Jul 2013
    Hammond, In
    - Managed a evening shift with a team of 5-8 people by providing guidance to ensured customer satisfaction with services and products.- Served customers, made products, maintained store cleanliness.
  • Cabela'S
    Clothing Outfitter
    Cabela'S Sep 2009 - Aug 2012
    Hammond, In
    - Helped customers be more knowledgeable on the products they were purchasing.- Organizing, folding merchandise and floor changes. I was also a cashier when needed.

Michelle Velez Skills

Event Planning Social Media Powerpoint Public Speaking Sales Customer Satisfaction Merchandising Microsoft Excel Customer Service Press Releases Cashiering Teamwork Microsoft Office Microsoft Word Clienteling Travel Leadership Microsoft Powerpoint

Michelle Velez Education Details

Frequently Asked Questions about Michelle Velez

What company does Michelle Velez work for?

Michelle Velez works for Pwc

What is Michelle Velez's role at the current company?

Michelle Velez's current role is Talent Acquisition Operations Manager at PwC.

What is Michelle Velez's email address?

Michelle Velez's email address is mi****@****ase.com

What is Michelle Velez's direct phone number?

Michelle Velez's direct phone number is +121274*****

What schools did Michelle Velez attend?

Michelle Velez attended Indiana University-Northwest, Universidad Del País Vasco/euskal Herriko Unibertsitatea Study Abroad.

What skills is Michelle Velez known for?

Michelle Velez has skills like Event Planning, Social Media, Powerpoint, Public Speaking, Sales, Customer Satisfaction, Merchandising, Microsoft Excel, Customer Service, Press Releases, Cashiering, Teamwork.

Who are Michelle Velez's colleagues?

Michelle Velez's colleagues are Dylan Azadi, Donie Chapman, Ryan Hart, Ricky Lee, Tarek Nahhas, David Zhou, Emily Strait.

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