Morgan I. Williams Email & Phone Number

East Rutherford, Nj, Us

East Rutherford, New Jersey, United States

» Drive sales for luxury apartment community maintaining an occupancy rate above 97% while overseeing daily operations of over 300 apartment homes.» Leverage data and analytics to make informed decisions and drive business improvements.» Conduct training and mentored team members to promote productivity, accuracy, andcommitment to friendly service to maintain resident retention» Maintain positive resident relations by addressing problems head-on and implementingsuccessful corrective actions.» Play instrumental role in resident satisfaction by working with operational teams forproper resolution of community issues.

Increased revenues for properties throughout the United States at a minimum of 20 percent over a six week period with a closing ratio of 77 percent.» Strategized with key members in property management companies on driving marketing to increase traffic and revenue.» Ranked salesperson of the quarter with over 70 qualified processed applications amounting to $86,000 of revenue over six weeks.» Conducted in depth analysis of the area to gain an extensive understanding of market trends, competitive properties, and challenges to assist with developing a strategy for maximizing leasing potential and revenues.▪ Designed detailed feature specific product demonstrations to highlight the properties individual characteristics to triple the growth over a six week period.

Edison, New Jersey, United States

As the Assistant Property Manager, I manage operations for apartment rentals, move-ins, leasing renewals and social media accounts for communities of 2,000 premium and luxury apartments across 6 properties while delivering these key results:» Processed and either approved or denied applications, and wrote and executed lease documents all of which assisted in establishing clients’ creditworthiness.» Directed activities related to client move ins and move outs, oversaw utility transfers, and audited renters’ insurance all of which resulted in apartment readiness.» Prepared reports for company owners to review which was integral to establishing lease renewals, apartment vacancies and prospective resident traffic.» Implemented and managed new systems which led to optimal workflow efficiency and effectiveness.

Parsippany, New Jersey, United States

During my tenure as a Quality Assurance Analyst, I effectively drove the application qualification process from inception to commitment for Federal Communication Commission grant applications. In addition, I identified funding surpassing $2.19B to US schools and libraries for information technology services and equipment, and contributed the following notable successes:» Managed and maintained large case load of approximately 150 applications, and cultivated solid relations with senior administrators and vendors all of which optimized program compliance.» Processed an average of 100 invoices for government contracts each day thus ensuring that vendors prepared accurate and concise bills for services and equipment.» Qualified applications with lowest error rate across organization and in turn successfully ranked within top 10 among 200 staff in production.

Parsippany, New Jersey, United States

Employed as an Eligibility Specialist, I was accountable for team processing over 200 applications each day while achieving these outstanding outcomes:» Drove grant application processes for individuals affected by Hurricane Sandy, Hurricane Irene, and Tropical Storm Lee which resulted in qualifying awards of up to $350K for displaced storm victims.» Reviewed eligibility documents for the rebuild, repair and elevation of properties which was crucial in supporting 12,500 families with emergency recovery efforts.» Clearly and concisely communicated program standards to applicants which led to qualifying 99% of all active homeowners for immediate release of funds.