Micky Singh Email & Phone Number

Texas, United States

I look forward to rejoining a mid-to-large enterprise and using my executive capabilities to lead technology change management initiatives focused on helping organizations leverage their critical data assets and transition and scale their existing applications and processes to the cloud.

Atlanta, Ga, Us

𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐒𝐂𝐎𝐏𝐄:I came on board to provide a mature executive presence and leadership stability following the massive, highly publicized data breach in 2017. With a team of 50 product managers, architects, and owners, I oversaw a 3-year digital transformation initiative to develop and deploy a cloud-native, fit-for-purpose security solution.I also managed the Employer Services product line, which comprised 8 products with $1B+ in direct and indirect revenues.𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒:🎯 Cloud Adoption | Boosted revenues by 63% after launching the first digital cloud platform, making Equifax the first cloud-native credit reporting company, with 8-figures in potential revenue impact.🎯 Cultural Transformation | Championed a product-oriented mindset in a cloud setting by introducing agile methodologies, such as requirements gathering, roadmapping, sprint planning, product integration planning, and backlog grooming.🎯 Product Transition | Guided the transition of ALL products from the legacy data center to the Google Cloud Platform, delivering a standard, repeatable process that reduced transition time from 9 to 3 months while ensuring zero impact during the migration of 2,000+ clients.🎯 M&A Due Diligence | Achieved 5 out of 8 M&A pursuits by advising on IT due diligence and developing a standard methodology of 300 questions to facilitate people, process, and technology integration.🎯 Product Scalability | Generated a 12-fold increase in scalability for the highest revenue product, valued in the multi-millions, by modifying process, product, and infrastructure to handle unprecedented transaction volumes during COVID-19 while maintaining zero TAT contract breaches.My leadership positioned the company to focus on product management, data integration, and AI and machine learning techniques that improved organizational transparency and B2B and consumer decision-making.

Pieta, Malta , Mt

𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐒𝐂𝐎𝐏𝐄:My knowledge of the OHUM digital health solution led me to join the global transition leadership team as CIO and support a public-private partnership with the Government of Malta to modernize and upgrade hospitals through innovative care models.I defined and executed the strategy that revitalized the technology infrastructure, including enterprise systems, network topology, and security operations at the corporate and clinical levels.This effort involved implementing new application platforms and overseeing process development and technology adoption activities in alignment with GDPR compliance. Additionally, I managed 20 IT staff and 120 external resources.𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒:🎯 Global IT Strategy | Achieved 99.99% availability by directing EMR implementation across 3 hospitals.🎯 Increased Digital Confidence | Bridged technology skills gaps in frontline clinical staff by organizing hands-on, collaborative training sessions and introducing iterative processes that improved patient outcomes.🎯 IT Services Partner | Advised global stakeholder groups on strategic investments, including setting up a Malta-based learning facility for Barts and The London School of Medicine and Dentistry.

Pune, Maharashtra, In

𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐒𝐂𝐎𝐏𝐄:My ability to build and manage large geographically-dispersed teams and navigate ambiguity led to my hiring and progressive advancement to this digital health platform leader.I built, mentored, and led a high-performance, cohesive team of 150 technologists in modernizing and adapting an open-source EHR product from the US Veterans Affairs Office for use in nascent, underserved markets within 6 months.𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒:🎯 Fit-for-Purpose Solutions | Guided workflow simplification, interface optimization, and real-time analytics and deployed the OHUM platform to hospital systems, rehab centers, and start-ups on private cloud architecture, achieving 99.90% availability.🎯 Relationship Management | Signed and onboarded 4 new customers after initiating contact with clinical teams and hospital management staff and emphasizing the benefits of this clinical fit-for-purpose solution.

Bentonville, Arkansas, Us

𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐒𝐂𝐎𝐏𝐄:I stepped up to lead the establishment of an internal global technology development center for Wal-Mart India as part of a continuing effort to leverage India's talent base and expand the global footprint to serve new and existing business areas.The primary challenge I faced was navigating a large amount of internal change management and external coordination needed to develop and manage the foundational technologies—cloud, data, enterprise architecture, DevOps, infrastructure, security—to evolve Wal-Mart from a Big Box giant to an eCommerce innovator.𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒:🎯 Global Technology Services (GTS) | Directed the setup of the GTS center in Bangalore, growing the team to 350+ staff across analytics, architecture, SAP, eCommerce, and logistics to support Walmart Labs, Information Systems Division, and Global eCommerce Marketplace.🎯 Strategic Partner Program | Appointed to the Steering Committee and shaped strategic alliances with 9 global software companies, built on tenets of 𝑡𝑟𝑢𝑠𝑡, 𝑡𝑟𝑎𝑛𝑠𝑝𝑎𝑟𝑒𝑛𝑐𝑦, 𝑎𝑛𝑑 𝑗𝑜𝑖𝑛𝑡 𝑖𝑛𝑣𝑒𝑠𝑡𝑚𝑒𝑛𝑡, that led to the transition of 18 defined product portfolios and work for 3,000+ partner associates to meet scalability objectives.This experience was incredibly fulfilling because it gave me the confidence that no matter how big the problem, we will solve it.

Bentonville, Arkansas, Us

𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐒𝐂𝐎𝐏𝐄:Following a franchise agreement between Bharti Enterprises and Wal-Mart, I became part of the c-suite leadership team for the India-based Wal-Mart retail business. This assignment was particularly challenging because India's retail market was in its infancy, and this engagement was the first-of-its-kind greenfield market entry for Wal-Mart.My main efforts focused on assembling and leading a global team rooted in the principles of 𝑡𝑟𝑢𝑠𝑡, 𝑎𝑐𝑐𝑜𝑢𝑛𝑡𝑎𝑏𝑖𝑙𝑖𝑡𝑦, 𝑎𝑛𝑑 𝑟𝑒𝑙𝑎𝑡𝑖𝑜𝑛𝑠ℎ𝑖𝑝𝑠, in adapting and merging Bharti's greenfield business processes and capabilities with Wal-Mart's Big Box systems.Under my leadership, Bharti transformed into a world-class, multi-brand retail venture while meeting the needs of smaller, India-based retail stores through custom, fit-for-purpose solutions.𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒:🎯Global Alliance Building | Fostered strategic business relationships with Wal-Mart c-suite leadership team headquartered in Bentonville, AR, and persuaded the team to leverage India's talent base by presenting business cases highlighting the benefits.🎯 IT Infrastructure Strategy | Reduced store infrastructure CAPEX by +65% by directing the localization of automated, fit-for-purpose solutions and global retail, home office, and procurement systems that minimized dependence on global teams.🎯 Digital Transformation | Piloted the implementation of a high availability data center and network topology across 200+ retail and Cash-N-Carry stores with 5,000 associates and $700M+ in total exit year revenues.🎯 Asset Maximization | Deployed SAP in 4 months to streamline fixed asset and GNFR accounting activities.The relationships I created at HQ, coupled with my technology vision and execution capabilities, expanded the Walmart brand and global footprint in a highly competitive market, resulting in my promotion to VP of Global Technology Services.

New York, Ny, Us

𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐒𝐂𝐎𝐏𝐄:I joined this global professional services firm and provided critical CIO-level support when Genpact was on the cusp of diversifying its revenues to serve non-GE clients through its business process and digitally-enabled operations expertise.Using Lean Six Sigma-based methodologies, I led 20 senior IT professionals in developing, testing, and delivering standardized process workflows and related architectures for internal IT service groups and Fortune 500 clients.𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒:🎯 Igniting Growth | Strategized and led the buildout of IT architecture that integrated disparate client systems, networks, and tools across 12 global organizations with 4,500 associates.🎯Customer Onboarding | Defined and introduced a process improvement methodology that reduced the time to onboard a new customer to 45 days, eliminating manual processing tasks and strengthening global regulatory compliance.In 2007, Genpact completed a successful IPO, earning a listing on the New York Stock Exchange under the symbol G. My leadership expanded the global footprint, increasing the client and employee base and the number of global sites.

Chicago, Illinois, Us

𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐒𝐂𝐎𝐏𝐄:I co-founded and built this consulting firm, formerly known as S3C, from the ground up. It started as a single desk shared by 3 people. Over 10 years, I defined and executed technology visions that led to a series of consistent, inorganic growth—$45M+ revenues —in the form of:🎯 Java, IBM web, and Enterprise Application Integration (EAI) competency centers🎯 Y2K initiative, comprising 8 IBM engagements that generated $15M in 2.5 years🎯 Global Fortune 500 partnerships—IBM, Oracle, Microsoft, and BroadvisionThe high point was taking the entire company, 250 staff, and their families on a cruise to the Bahamas!When S3C became Quinnox and established its HQ in Chicago in 2002, I stepped up as Head of Global Software Delivery. A year later, I was promoted to Chief Knowledge Officer.In that capacity, I propelled further international growth by leading agile business transformations and building global technology development centers focused on supporting Fortune 500 clients in creating fit-for-purpose solutions that met mission-critical IT needs.𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒:🎯 Culture of Expertise | Built and implemented a knowledge-sharing platform across multiple locations and led a CMM Level 5 assessment that drove process quality and software delivery enhancements.🎯 World-Class IT Infrastructure | Created a Global Architecture Group that delivered continuous improvements in programming productivity and scalability by repurposing .NET and Java technologies.🎯 Global Development & Expansion | Grew the software delivery team to 1,250 staff over 3 global development centers and transitioned +30% of top-line revenues to an offshore outsourcing model.

Bachelors, Economics

Master Of Business Administration (Mba) People And Systems Management