Miya Austin Email & Phone Number

Dallas, TX, US

Denver, Colorado, United States

• Built rapport with stakeholders while maintaining a 5-star performance rating with clients.
• Utilized workload prioritization throughout the resolution process, including crisis management and evictions.
• Confidently recommended solutions to all stakeholders in high-stakes situations resulting in crafted plans of action based on listing performance (including reviews, earnings, activation date, and account history).
• Investigated issues within various platforms including Airbnb Distribution Site and Salesforce resulting in durable listing performance and five-star Guest experiences.
• Provide an exceptional stakeholder experience while collaborating with other teams and teammates to improve operational efficiencies
• Respond to stakeholders via phone, message, and email with agency, care, professionalism, and urgency

Lewisville, Texas, United States

Worked as a Social-Emotional Group Facilitator at Lewisville Elementary School. Acquired Skills needed to build rapport with students as well as successfully facilitate group discussions. Completed and reviewed documentation of services to students to ensure the effectiveness of the program.

Denton, Texas

Assist students with computer problems, ensure that the computer lab is neat at all times, sanitizing equipment every shift, fixing printer when stuck, assigning computers or study rooms to students, answer desk phone and refer students to correct location. Perform asset management as well as the inventory of technology resources.

Plano, Texas

Managed daily phone calls from potential clients with regards to scheduling appointments. Checked clients in and out for appointments in a timely manner. Managed client-stylist appointments in the salon. Greeted members and guests upon arrival and departure. Took and relayed messages as needed.