- Demonstrate the ability to quickly learn organizational processes, workflows, policies and procedures of various companies- Handle a range of administrative support and office management including database administration, filing and records management, front desk and phone reception, customer service, calendaring/scheduling/meeting planning etc.

- Entered demographic and screening information into the preauthorization computer system- Identified and appropriately referred cases to preauthorization nurses for clinical review- Provided information to referring/rendering physician's and network service providers regarding program requirements- Processed preauthorization requests and maintained telephone service to highest standard