Miyeon Kim Email & Phone Number

Shanghai, China

• Responsible for a wide range of freight forwarding management for corporate clients by acting as a focal point of contact for internal and external communications; involved in business development activity by exploring new clients/building pipelines• Provided quotation and pricing information to clients by defining client’s business needs and requirements and handled client/vendors billing and settlement; established all customers standard operating procedures and updated in client SOP• Built and maintained good relationships with suppliers (Shipping lines, trucking companies and others involved) and handled overseas communications with timely responses to email and request; resolved any issues or problems for clients• Constructed statistical or detailed reporting for customers as requested; maintained and ensured system record keeping of client data, sales credit and rate to meet data quality KPIs and ensure high-level of data integrity on the master level• Monitored and coordinated the freight deliveries in cooperation with various internal and external stakeholders to ensure the delivery lead time is arranged within given schedule; resolved any issues troubles throughout the export and delivery

Gyeonggi, South Korea

• Involved in the product manual development for LG Electronics’ newly released products, e.g., TV monitor and commercial display, ‘Signage’ through cross-checking with product specification and language for the publication in 25 foreign languages• Liaised with various internal/external counterparties such as laboratory researcher, agency translator, and LG Electronics’ product owner to ensure the product standard and guideline, including technical writing, designing and bill of materials (BOM)