Manage comprehensive case load of 60+ clients with developmental disabilities. Develop and implement person-centered service plans coordinating with interdisciplinary teams. Conduct regular assessments to monitor client progress and adjust support strategy. Ensure compliance with Regional Center policies and state regulations.

Trained specifically for collegiate events. Keep events private and everyone safe. Escort individuals to specific locations or to provide personal protection. Circulate among visitors, patrons, and employees to preserve order and protect property. Check purses, pockets, and bags for suspicious items. Monitor all facility activity and provide guest assistance as needed. Ensure security of main and service doors to prevent unauthorized entries. Warn persons of rule infractions or violations. Check/verify every driver’s license, and while verbally greeting the guest, evaluate their sobriety and attitude. Prevent altercations amongst patrons or staff at the bar.

Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Attend to the needs of each resident, including assisting them with grooming, bathing, hygiene, toileting to include incontinence, feeding and communicating other individual needs they may have. Ensure meals are prepared in accordance with posted menus. Ensure house rules are followed. Maintain daily notes in accordance with Title 17 and Title 22, and any other daily data collection as outlined in the home’s Program Design.

Provide case management and supportive services to meet the needs of each individual by implementing a LAC-DMH client treatment plan with goals to assist the client in their mental health recovery. Complete LAC-DMH Documentation while adhering to quality assurance standards and documentation deadlines. Build trust and rapport with clients. Meet clients where they are at, whether it be on the street or in their home. Assess homeless individuals utilizing the Vulnerability Index (VI) SPDAT. Proactively link clients to physical health, mental health, and other supportive services internally or externally. Assist clients to enroll in mainstream benefits and obtain identification (i.e. California Driver’s License, Social Security Card). Keep highly organized files for each client and enter appropriate data into the region’s Homeless Management Information System (HMIS). Ensure court progress report and all other documentation is completed in a timely manner. Provide bus tokens, bus passes, taxi vouchers, and/or direct transportation as needed.

Work with Veterans, DMH, seniors, Adults and Transitional aged youth clients. Develop with each assigned client an individual service plan to establish and track client goals. Meet with clients weekly to assess and support client progress. Assist clients in developing a personal budget. Find or arrange for supportive services such as legal services, substance abuse treatment, job training, counseling, or parenting classes to prevent more serious problems from developing. Collect supplementary information needed to assist client, such as employment records, medical records, or school reports. Assist Veteran clients in filling out 1010EZ, obtaining DD214, and obtaining any paperwork necessary to expedite the process. Assist in completing public housing authority (PHA) Section 8 application and other benefit paperwork as needed. Assist client in obtaining birth certificates, Social security cards, and income if they don’t have any. Work with clients in developing and implementing a next step housing plan. Coordinates with SSVF staff, VA Staff and any other service provider working to meet the needs of Veterans. Coordinates with DMH, FSP and any other mental health service provider working to meet the needs of clients. Collaborate with various community partners and local agencies to provide clients with access to a broad range of supportive services. Identify opportunities for collaborative ventures with local apartment complexes, rental agencies, and owners of rental houses to begin the process of finding local affordable housing for the clients. Monitor medication and facilitates groups to meet the needs of participants, including Life Skills and Work Readiness. Remove barriers to independence. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Create, maintain, and enter information into databases. Track and enter relevant data on a timely basis and maintain complete and organized client files.

Deliver motivational and educational workshops to economically disadvantaged participants in subject matters associated with gaining employment and becoming self-sufficient. Assisted with filling applications, preparing for interviews, conducting job search, developing connections with the business community for the purpose of obtaining information about job openings and matching uncovered job opportunities with clients’ skills and qualifications. Lead training classes addressing the issues of preparing for and getting employment based on a curriculum developed for the program.

Create new client files and accounts and updates. Answer customer questions and direct them to the correct department. Run inner office duties for upper management during quarterly gathers. Gather all appropriate personal information from clients and entered into a database. Provide a full spectrum of health services to individuals and families with various health, psychological, social economical needs. Conduct face to face interviews with clients and public. Provide general information to clients and public. Excellent customer service to clients. Filing, faxing, case noting.

Customer service. Processed refunds and exchanges and managed a cash drawer. Stocked, arranged and rotated liquor merchandise on shelves, stocked coolers and set up displays. Handled purchases and made related decisions: ordered liquor, beer, and other supplies; follows up with vendors on missing or damaged items.