As a Customer Service and Sales Intern at Rofi Car Rentals, I was entrusted with the following key responsibilities:- Communicate the benefits and features of the Rofi platform to potential customers with clarity and precision.- Align customer requirements with suitable vehicle options from the registered vehicle fleet.- Uphold the highest standards of brand integrity and service excellence.- Proactively engage with vehicle owners to ensure customer needs are met promptly.- Demonstrate a strong commitment to learning and mastering the process of converting inquiries into successful sales.- Collaborate seamlessly with the team to ensure smooth operations and consistently achieve customer satisfaction.

As a Business Development Intern at SRQ Robotics, I am entrusted with the following core responsibilities:- Maintain and present the company portfolio to international clients, and generate leads to drive and sustain business growth.- Handle initial meetings with clients, ensuring seamless communication and timely reporting to management for effective decision-making.- Identify potential projects on various freelancing platforms and meticulously prepare compelling proposals to expand the company's market presence.- Manage the budget allocated for business development tasks, optimizing resources for cost-effectiveness.- Familiarize myself with the technical expertise of the current team, identify gaps and opportunities in the tech market, and propose innovative projects to enhance our competitive edge.- Generate platform-specific and engaging content ideas while creating well-structured timelines for Social Media Posts across multiple platforms to enhance the company's online visibility and strengthen brand recognition.- Propose creative intra-company promotional strategies, including impactful social media updates, engaging posts, swag packs, and team outings, to bolster employee morale and project a positive company image.- Identify potential candidates, conduct comprehensive evaluations, and provide detailed reports to the CEO, contributing to informed and effective hiring decisions.- Promote the company's products and services effectively, adeptly addressing and predicting clients' objectives to meet their specific needs and exceed their expectations.- Meticulously maintain sales, revenue, and invoices records, ensuring accurate and transparent financial documentation.- Provide dependable and responsive after-sales support, fostering enduring client relationships and ensuring the highest customer satisfaction.- Efficiently manage lead-generation campaigns, leveraging them to attract prospective clients and propel business growth.

In my role as the Trilingual Information Officer (French, English & Sinhala) at Alliance Française de Kotte in Colombo, I assumed the following key job responsibilities:- Personal and telephone reception of the public, providing comprehensive and detailed information about the Alliance Française, including its various courses and cultural activities, and ensuring the distribution of informative brochures.- Counseling both current and prospective students regarding the French courses offered by the language center, understanding their expectations and requirements to facilitate the best possible learning experience.- Handling permanent sales of essential references and textbooks to support the educational needs of our students.- Assisting diplomatic visitors by directing them to the Academic Administration for any specific assistance they may require.- Efficiently managing the student registration process and consistently updating information on the registration software to maintain accurate records.- Collaborating closely with the cultural center to strategize and coordinate various cultural events, enriching the experiences of our members and promoting French culture.- Coordinating with the Embassy of France in Sri Lanka to facilitate the arrival and support of French cultural trainees and assist with Higher education-related work on behalf of Campus France.- Providing assistance to the logistics department as necessary, contributing to the smooth functioning of Alliance Française de Kotte.- Generating daily reports for the Finance department, ensuring timely and accurate information on payments and sales to support financial operations.