Miyuru K. Silva Email & Phone Number

Colombo, Wp, Lk

Colombo, Western Province, Sri Lanka

Colombo, Western Province, Sri Lanka

As a Customer Service and Sales Intern at Rofi Car Rentals, I was entrusted with the following key responsibilities:- Communicate the benefits and features of the Rofi platform to potential customers with clarity and precision.- Align customer requirements with suitable vehicle options from the registered vehicle fleet.- Uphold the highest standards of brand integrity and service excellence.- Proactively engage with vehicle owners to ensure customer needs are met promptly.- Demonstrate a strong commitment to learning and mastering the process of converting inquiries into successful sales.- Collaborate seamlessly with the team to ensure smooth operations and consistently achieve customer satisfaction.

Colombo, Western Province, Sri Lanka

As a Business Development Intern at SRQ Robotics, I am entrusted with the following core responsibilities:- Maintain and present the company portfolio to international clients, and generate leads to drive and sustain business growth.- Handle initial meetings with clients, ensuring seamless communication and timely reporting to management for effective decision-making.- Identify potential projects on various freelancing platforms and meticulously prepare compelling proposals to expand the company's market presence.- Manage the budget allocated for business development tasks, optimizing resources for cost-effectiveness.- Familiarize myself with the technical expertise of the current team, identify gaps and opportunities in the tech market, and propose innovative projects to enhance our competitive edge.- Generate platform-specific and engaging content ideas while creating well-structured timelines for Social Media Posts across multiple platforms to enhance the company's online visibility and strengthen brand recognition.- Propose creative intra-company promotional strategies, including impactful social media updates, engaging posts, swag packs, and team outings, to bolster employee morale and project a positive company image.- Identify potential candidates, conduct comprehensive evaluations, and provide detailed reports to the CEO, contributing to informed and effective hiring decisions.- Promote the company's products and services effectively, adeptly addressing and predicting clients' objectives to meet their specific needs and exceed their expectations.- Meticulously maintain sales, revenue, and invoices records, ensuring accurate and transparent financial documentation.- Provide dependable and responsive after-sales support, fostering enduring client relationships and ensuring the highest customer satisfaction.- Efficiently manage lead-generation campaigns, leveraging them to attract prospective clients and propel business growth.

Colombo, Western, Sri Lanka

In my role as the Trilingual Information Officer (French, English & Sinhala) at Alliance Française de Kotte in Colombo, I assumed the following key job responsibilities:- Personal and telephone reception of the public, providing comprehensive and detailed information about the Alliance Française, including its various courses and cultural activities, and ensuring the distribution of informative brochures.- Counseling both current and prospective students regarding the French courses offered by the language center, understanding their expectations and requirements to facilitate the best possible learning experience.- Handling permanent sales of essential references and textbooks to support the educational needs of our students.- Assisting diplomatic visitors by directing them to the Academic Administration for any specific assistance they may require.- Efficiently managing the student registration process and consistently updating information on the registration software to maintain accurate records.- Collaborating closely with the cultural center to strategize and coordinate various cultural events, enriching the experiences of our members and promoting French culture.- Coordinating with the Embassy of France in Sri Lanka to facilitate the arrival and support of French cultural trainees and assist with Higher education-related work on behalf of Campus France.- Providing assistance to the logistics department as necessary, contributing to the smooth functioning of Alliance Française de Kotte.- Generating daily reports for the Finance department, ensuring timely and accurate information on payments and sales to support financial operations.

Bachelor Of Arts, Humanities And Social Sciences, Reading

Pursuing Bachelor of Arts Degree, following English Literature & Linguistics, French Language & Civilization, and Psychology.

General Certificate Of Education Advanced Level, Arts

Accomplished General Certificate of Education Advanced Level in 2018. The subjects I pursued were English (Language and Literature).