Mizy Bianca Serrano Email & Phone Number

Philippines

Philippines

Taguig, National Capital Region, Philippines

• Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.• Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.• Maintains effective internal communications with sales and client service support to keep all apprised on activities with the client.• Monitors performance against existing service agreements and ensures client’s obligations are met.• Researches, analyzes and responds to client that require an in-depth understanding of the client, specific business line, and/or therapeutic market.• Conduct product/services and process training for clients and other employees.

Taguig, National Capital Region, Philippines

Taguig, National Capital Region, Philippines

• Publishing: Performs duties such as analyzing, keying, converting, coding, copyreading, editing, merging, rendering, loading or validation of data. Supports team publishing goals by meeting deadlines.• Quality Control: Responsible for accuracy and completeness of work product. All work will be checked until competent process knowledge is developed.• Content Acquisition: Duties may include acquisition of manuscripts or core content, analysis of manuscripts, and electronic files, coding (mark-up of data), and resolving coding errors, manuscript editing, compiling and editing of content, proofreading and copy reading, quality control and verification.• Individual and Team Skills: Attends and participates in the performance management process (e.g. peer reviews, self evaluation)• POC for assigned jurisdictions• POC for Quality Team

Taguig, National Capital Region, Philippines

• Publishing: Performs duties such as analyzing, keying, converting, coding, copyreading, editing, merging, rendering, loading or validation of data. Supports team publishing goals by meeting deadlines.• Quality Control: Responsible for accuracy and completeness of work product. All work will be checked until competent process knowledge is developed.• Content Acquisition: Duties may include acquisition of manuscripts or core content, analysis of manuscripts, and electronic files, coding (mark-up of data), and resolving coding errors, manuscript editing, compiling and editing of content, proofreading and copy reading, quality control and verification.• Individual and Team Skills: Attends and participates in the performance management process (e.g. peer reviews, self evaluation)• POC for assigned jurisdictions• POC for Quality Team

Dubai, United Arab Emirates

• Perform duties such as data entry, receives and screens office calls and correspondence, forward calls to appropriate party.• Receive and distribute incoming mail to appropriate office staff.• Monitor office materials and supplies and order as needed.• Maintain a variety of logs and files.• Obtain further information for client’s incomplete documents including contract management.• Prepare quotation of materials as per client’s inquiry.• Respond to requests for information and access relevant files.

Pasig, National Capital Region, Philippines

* Learning Associate for the Master in Public Management (Health Sector and Social Protection Cluster Leadership and Governance Program) of the Graduate School of Public Development Management• Update course portfolio and other documentary requirements.• Assist during meetings necessary in the full implementation of a workshop/program.• Process and provide support in the administrative requirements.• Assist in the preparation of documentation in the implementation of the course.• Participate and attend training programs, conferences, seminars for and related activities as deemed necessary by the Graduate School.

Manila, National Capital Region, Philippines

Manila, National Capital Region, Philippines