Mark Andrews Email & Phone Number

Alameda, Ca, Us

As the Sr DevOps Engineer, support all internal and external product resources. Instrumental in adoption of structured agile practices to improve tracking, planning and accountability of infrastructure projects. Leveraging my deep understanding and experience of SDLC and release engineering; worked to retool manual build process of multi-layer platform products to a reproducible efficient system. Worked closely with the team for internal process improvements; enhanced the way of working within Jira to improve traceability for cost accounting. Extended production resource monitoring to better align with our “all in Azure” approach.Managed all REAL System cloud resources hosted in Azure; including development (internal resources), Production and customer hosted solutions (VA Azure .gov). Managed lifecycle of build assets for REAL System Cloud platform. This included source code management, generation of build manifests and build artifacts (containerized images). • Automate the build process; Measure, Report, and Improve the build process.• Partner with team leads in formalizing build test calendar, increased predictability for testing teams. • Ensure the health and availability of systems used in the development of software. • Performed deployments of REAL System Could Platform to all internal environments, customer environments, and REAL commercial environment.

Pleasanton, Ca, Us

Los Angeles, Ca, Us

As the Engineering Release Manager drove the release processes for the engineering department and support and improve the tools and systems used in the manufacturing of those releases. Partnered with the rest of engineering to reduce toil and improve developer velocity and team release velocity through tooling, automation, and process changes. Managed companywide SDLC process. Maintain source code repository and build processes for all products. Drive efficiencies for Agile development approach.• Drive the software release process Measure, Report, and Improve the engineering release process.• Partner with team leads in integrating release tool improvements with engineering team roadmaps. • Ensure the health and availability of systems used in the development of software. • Integrate the software team process with the QA validation process, ops support and the product release process. • Partner with the hardware team technical project managers in integrating the software release process and hardware release process.• Facilitated agile methodologies within the SDLC process.

Manage companywide SDLC process. Maintain source code repository and build processes for all products. Drive adoption of Agile development approach.• Drive vendor selection for on premise hardware solutions• Maintain records for software compatibility of testing, COTS solution lifecycle tracking.• Institute CI/CD pipelines to ensure code quality.

Amsterdam, Noord-Holland, Nl

Project Manager/Procurement Engineer | Supply Chain from March of 2019 to May 2021Project Manager within BU Operations from March 2018 to March 2019.Senior Manager of Service Delivery Engineering from May 2013 to March 2018.Software Configuration Engineer from March 2010 to May 2013.

I held two positions within RelayHealth, from front line manager (Systems Manager 3), to director of Quality and then finally Director of Infrastructure (both of which roles were classified as - Software QA Manager 3). Within these roles a common theme of focusing on build stability and speed was paramount. As part of my transition to Director of Infrastructure I reorganized our internal IT group into a Network Operations Center. This allowed that team to focus on areas of support that generated revenue instead of internal employee support. Below is a list of highlighted responsibilities.- Hands on Management of the Continuous Integration process (CruiseControl.Net)- Hands on Management of Build and Deployment Infrastructure (PowerShell, Nant, Nunit, VisualStudio)- Hands on Branch and source code management (Subversion)- Worked closely with Product Development to ensure rapid and reproducible deployments to remote environments and targets (PowerShell, Command Shell Scripts, Windows Remote Shell)- Instituted increased monitoring and documentation across varied testing and demo environments- Assisted with companywide implementation of SCRUM / Agile task management- Improved / managed Project Management Office oversight for project initiatives- Managed Load and Performance testing functions- Drove Capacity and Scalability review meetings and touch points- As needed formulated emergency cross group SWAT teams to address release specific performance issues- Managed Defect tracking system- Key stake holder in root cause analysis procedures across entire organization

San Jose, Ca, Us

While on the Kijiji Team I worked closely with multiple Program Managers from geographically diverse Business units for implementation of configuration changes and feature enhancements. Key stake holder in root cause analysis procedures within dept.In addition undertook and completed a technology comparison (eBay architecture - COTS / Open Source solutions) which also included a data center rebuild and relocation.

As Vice President of Quality at Ninaza, Mr. Andrews is responsible for all aspects of quality and deployment processes required to deliver products to market. Mr. Andrews is an industry veteran with over 10 years experience in quality assurance and configuration management. Prior to Ninaza, Mr. Andrews has extensive experience managing release engineering, automation, and quality assurance functions. In addition, he has designed and managed build systems across a diverse range of platforms and products, and he has designed and implemented installation processes across multiple platforms. Mr. Andrews has served as Quality Director at Cranite Systems, Inc., Director of Quality Operations and Manager of Release Engineering at FusionOne, Release Manager at Flycast Communications, and Release Manager at PointCast, Inc.

Us

While at Cranite I held several positions, starting with build management where I was responsible for producing the distribution of our hardened version of the redhat linux os. This role was expanded to encompass all aspects of quality. Below is a list of highlighted responsibilities.- Participated in cross functional project planning (companywide)- Instituted companywide QA Practices and Policies for validation of shipping product (Hardware and Software Validation) - FIPS 140-2 Certification

San Jose, Ca, Us

Starting from Build Engineer in FusionOne I moved up to managing the Build and Configuration team, and then eventually took on management of the Quality areas as well. Below is a list of highlighted responsibilities.- Developed and maintained build deployment processes - audited by Ernst & Young for contract acceptance for numerous partners and clients- Maintained source control system (VSS which was migrated to CVS)- Designed and implemented installation processes across multiple platforms and products from scratch

At FlyCast I held the position of Release Engineering Manager where I maintained all aspects of the build and deployment process, the source control system (VSS) and designing the product wide build system, and the installation processes for all in house products. Due to limited resources within our controlled test lab I was also responsible for managing the flexible and interrupt driven build schedule.

Us

At PointCast I started as an individual contributor in Technical support, this entailed monitoring forums for PointCast's Journalist product for the CompuServe and Prodigy services. After outsourcing front line customer support to Prodigy I was able to take on the duties for Build and Configuration Management as well as Quality Testing. As the product offerings grew so did both of these areas of responsibility. Below is a list of highlighted responsibilities. - Maintained Release Engineering (for all PointCast products internal and external)- Maintained source control system (VSS - through several major upgrades, as well as integration from the Windows OS to the Mac and Linux)- Key participant in a Microsoft Case Study on Source Control and Defect Tracking- Responsible for program management functions for Journalist for Xpress- Designed / implemented / maintained company-wide defect tracking system- Developed registration database for Journalists products

Palo Alto, Ca, Us

Managed all test documentation and MCL (Machine Configuration Lists) during the Final Test phase of manufacturing. Below is a list of highlighted responsibilities. - Managed in-house stock of consumables for test department ~ authorized to purchasing limit of $50,000 per order- Received two "Above and Beyond" awards for work with the Continuous Process Improvement Team for improving work flow and increasing efficiency- Processed and maintained FDA controlled test records for all shipping products

Aa, Associate Of Arts/Concentration In Information Technology/Programming

Education record