• Customer service in Spanish, French and English.• Calls to Revenu Quebec and Revenu Canada.• Support to do personal taxes• Marketing

•Ensure that the store's visual merchandising and displays are appealing, well-organized, and effectively showcase the products to attract customers.•Assist with seasonal transitions by updating displays, changing signage, and incorporating new merchandise.•Inspect that products are properly stocked, displayed, and labeled with accurate pricing and information.•Provide training and guidance to new associates regarding visual merchandising standards, proper productplacement, and display techniques.

In my role, I recognized the need to bolster our brand's presence, so I spearheaded a comprehensive campaign aimed at increasing brand recognition and engagement.To optimize our social media efforts, I harnessed the capabilities of Waalaxy, which enabled us to efficiently expand our online presence, engage with our audience, and ultimately achieve our marketing objectives.

Residential projects.

•Developed an interior design project of a house and architectural details on Autocad and Photoshop softwares.•Moodboard process according to the taste and client's needs.•Maintain organized files and documentation related to design projects.•Meetings with clients to understand their needs and ideas about the project.•Manage calendars, phone calls, emails, schedule meetings, and coordinate appointments for the design team.

•Developed space planning concepts and generate program documents.•Led the conceptual and design development process.•Led in managing client expectations, team communication and consultant coordination.•Worked alongside other architects/interior designers to foster creativity, led with project workload and enhanced design quality such asfurniture floor plans, and design custom furniture.•Help maintain organized files and documentation related to design projects.

•Developed space planning concepts and generate program documents.•Led the conceptual and design development process.•Led in managing client expectations, team communication and consultant coordination.•Worked alongside other architects/interior designers to foster creativity, led with project workload and enhanced design quality.•Created the development of furniture details.•Assisted the resident engineer for verification and monito ring of the drawings for the construction works on site for retail projects.•Meetings with clients to understand their needs and ideas about the project.•Help maintain organized files and documentation related to design projects.

•Assisting in the preparation of detailed drawings using software such as AutoCAD and SketchUp. •Creating accurate floor plans, elevations, and 3D models.•Assisting in the preparation of design specifications and documentation, including material schedules and furniture plans.