Mj Cacho Email & Phone Number

To help and meet every member needs with accuracy and in timely manner.To Develop new personal and business relationship with members in order tomaintain and keep a good member relationship and be able to assist members withnew products to fulfill their needs.To provide an exceptional Member services and resolution to customer complaints,concerns, inquiries and maintain confidentiality of members information policiesand procedures.Assist Member Service Managers as back up when needed.

To help students with their financial needs to ensure they complete their degree andcourses.To assist students and process their scholarship, grants and loans if needed.To make sure all requirements and guide lines are met by the Department ofEducation in order to provide funds to the students.Be a mentor and guidance if needed to help them to continue their education.

Adhere to general bank regulatory procedures including BSA/AML. Responsible for cash/checking deposits, processing loan payments, opening accounts,getting direct deposits accounts. Active atm/debit cards. Provide timely resolution to customer complaints, concern and inquiries. Maintain confidentiality of customer information, bank policies and procedures. Development new personal and business relationships, which include opening of NewAccounts (Savings and Checking), CD’S, IRA’S, Loan Investments Mortgagereferrals and Credit Cards. Provide quality customer service in order to retain funds and increase deposit base.

Customer service Manager, duties included supervise front end cashiers and customer service . Monitor registers and cashiers. Prepare cashiers schedules . Hired and interviewed candidates for opening positions as cashiers . called for references. Accounting and cash office, duties included balance registers, prepare registers drawers for next shift, prepare store deposits .

Responsible for supervising all Teller’s transactions, including deposits slips,check cashing, loan payments, TT@L, ATM’S balancing, auditing tellers and vaultcustodian. Controlled check cashing, deposits, money order and loan payments. Maintain proper cash limits, cashed checks, and issued cashier’s checks, moneyorders, traveler’s checks, cash advances, wire transfers, transfer of funds, andpaying / receiving large amounts of currency.

Education record

Associate'S Degree, Accounting And Finance