Miroslav Jaćimović Email & Phone Number

Belgrade, Serbia

Belgrade, Serbia

Belgrade, Serbia

• Lead a team of contractors on:
• Web research about people and organizations in the life sciences industry
• Own team’s KPIs (throughput, quality, efficiency, people) Plan, control and execute production
• Document, improve and design Web research processes
• Help to innovate supporting technology Identify and eliminate the root causes of quality issues
• Develop team members so the team scales with production targets

Belgrade, Serbia

• Providing coaching for new employees as well as for the existing employees within the team;
• Onboarding new employees together with Team Lead or alone if TL is unavailable;
• Overseeing the work of new employees, giving tips and advice for maintaining smooth integration in the team and the work process;
• Making sure new employees understand and follow all the rules described in SOP;
• Dealing with unsolved cases, finding a solution and sending them back to curators;
• Tracking KPIs per curator in order to identify weak spots to be improved, as well as identifying strengths to be used as potential advantage;

Belgrade, Serbia

• Performed qualitative web research and researched relevant information related to the assigned topic;
• Compiled and verified the quality and accuracy, and sorted data for data entry;
• Researched and obtained further information for incomplete data. Combined and rearranged data from sources where required;
• Provided coaching for new employees as well as assistance for the existing employees within the team

Belgrade

• Provided leadership for 24 employees to successfully plan and oversee customer experience;
• Managed inventory control to minimize DoH;
• Analyzed past sales, tracked KPIs, and created plans for maximizing sales and quality of service

Serbia

• Analyzed profitability reports on monthly, quarterly, and annual basis;
• Ensured accurate data recording of the retail activity;
• Created weekly schedules for 35 employees and properly assigned them to perform appropriate functions

• External associate for life and non-life insurance;
• Built and supervised a 6-member sales team;
• Maintained daily communication with customers;
• Sought the best available product solutions for clients.

Pristina, District Of Pristina, Kosovo

• Assisted project managers with the development andimplementation of project work plan;
• Maintained communication with project staff andcommittee or workgroup members to optimize access;
• Assisted project managers and staff with planning,designing, and developing project products and reports.