Manage the City's off-street parking assets with approximately 4,000 public parking stalls utilizing current parking and access management strategies in support of Central City economic viability; Manage and maintain four City owned or operated surface parking lots; Manage six public SmartPark Garages, including operations, revenue and access control, validation program, facility maintenance, financial performance, and marketing. Manage apprixamately 72,000 square feet of commercial space in the SmartPark Garages. Manage and maintain the Portland Downtown Heliport.

* Created and developed the Parking Services Program from the ground up; consolidated and restructured the different parking services to operate as a single program and business enterprise fund.* Guided the Parking Services Program through a business and strategic planning process in collaboration with staff, outside agencies, and stakeholder groups. * Developed and managed internal controls for a complex parking program.* Developed and administered the biennial budget for the Parking Services Program and guided the proposed budget through the legislative affairs process; operated effectively within the legislative affairs process to develop new and updated Vancouver Municipal Codes related to parking services, taxi regulation, and ADA Compliance. * Acted as the financial manager for the Parking Services Program. Performed oversight of large infrastructure responsibilities including the city’s on-street parking capital assets and the city’s off-street parking garages and lots; responsible for the financing methods for complex capital projects such as public parking garages financed with non-taxable general debt bonds. Analyzed financial packages related specifically to public/private partnership arrangements for financing new parking facilities and for internal financing arrangements related to public parking assets.* Managed all operating functions for the City’s parking garages and on-street parking assets including parking revenue collections, internal controls, operations and maintenance, customer services, parking enforcement and all financial and budget management. * Collaborated with neighborhood associations, business associations and other organizations to develop parking management plans, which identified the current state of parking in the area, determined how parking was to be managed in the future along with trigger points for adjusting parking management strategies based upon parking utilization.

• Created and developed a new agency, which was created by the 1997 Oregon Legislature. I was hired by the Board to create, develop and implement all administrative and licensing programs and procedures for the new agency.• Identified, located and notified more than 400 working investigators in the state regarding the new licensing requirements. In collaboration with the Board members, developed and implemented licensing applications, licensing information packets, and exam materials, all of which needed to be received back from working investigators in less than four months in order to successfully meet a legislative timeline and allow the private investigators to continue working legally.• Worked with the Board to develop and adopt new Oregon Administrative Rules (OAR), which supported and enhanced the new Oregon Revised Statutes (ORS) outlining the licensing and regulatory requirements. The rules supporting the licensure procedures were developed, put through a public hearing process, and adopted by the Board all in less than four months in order to successfully meet the legislative timeline.• Guided the agency through business and strategic planning processes. Developed, wrote, implemented and disseminated the short-term business and long-range strategic plans.• Assured agency goals, objectives, performance measures, and statutory responsibilities were effectively accomplished.• Evaluated, planned, and organized all administrative functions while developing policies, procedures, guidelines, and public information materials.• Evaluated quality of services the Board provided by review of reports, staff conferences, survey of agency customers, and other pertinent methods.• Coordinated Board directives with the Oregon Department of Justice.• Mediated conflicts between groups and/or individuals with competing interests.• Created and developed the Board’s quarterly newsletter (OBI News) and Web Page