Melanie Jacobs-Romero, Psm-1 Email & Phone Number

New York, United States

New York, New York, United States

• Successfully led Creative, Strategy, and Account Teams to deliver 14 projects on time and within budget, contributing to a project portfolio value of $1.6 million in 2022-23
• Manage a diverse range of projects encompassing social campaigns, activations, content creators, and brand development initiatives from initial client briefing to production.
• Developed comprehensive onboarding guides, which detailed guidance on GLOW project management methodologies, tools, and best practices throughout the company.

New York, New York, United States

• Lead PM on premier network and media accounts, such as Showtime, Paramount Plus, NBCUniversal, and YouTube Originals.
• Executes and owns the entire project lifecycle, from SOW creation, resource allocation, asset production, scope mitigation, and successful delivery.
• Streamlined feedback loop with Account, Client, and Creative Departments to strengthen our production schedules.
• Proven ability to maintain relationships with client executives, stakeholders, and leadership in order to develop successful workflow solutions.

• First Project Manager hire for company + built new PM department from scratch by streamlining and standardizing product release cycles, creating consistent timelines, and establishing company-wide documentation.
• Main point-of-contact for CEO communications and influencing both product and company roadmaps.
• Developed go-to-product marketing plans in Hubspot and Circle.so

Greater New York City Area

• Lead and manage multiple complex projects and product releases simultaneously to ensure resources are allocated effectively and completed on-time.
• Responsible for regular reporting to CEO on project statuses and consult on rotating project priorities.
• Created and implemented product backlog system to streamline UAT, QA, and other data quality issues in an efficient and targeted manner.
• Maintain accurate project documentation with clearly identified risks, potential blockers, and mitigation plans.

Greater New York City Area

• Lead, motivate, and manage a team of two in hitting marketing and partnership project initiatives and company goals.
• Spearheaded and lead e-commerce website UX design, upgrade, and data migration to Shopify platform.
• Effectively analyze and pin-point project requirements to ensure consistent and accurate scopes across deliverables and clients.

Greater New York City Area

• Work alongside Development Team biweekly to tier, prioritize, and track user experience tickets in Jira to improve florist, client, and webshop user experiences.
• Lead manager of H.Bloom webshop SKUs, product descriptions, maintenance of the H.Bloom internal catalog, and webshop migration to Shopify.
• Created and implemented new product categories to personalize and tailor H.Bloom’s order management algorithm to our network of 500+ florists nationwide.

Greater New York City Area

• Executed 60 individual nationwide floral deliveries for a corporate gifting campaign to one of our luxury goods client’s during the holidays, with unique branded material attached to each arrangement.
• On-boarding lead for newly signed florists: trained 130 florists over a six-month period on our order management system, updated shop profiles, and gathered zip codes to create each shop’s specific delivery coverage.
• Lead writer for H.Bloom's internal florist newsletter, in addition to using data from Mailchimp to increase engagement

San Francisco, California

• Created and presented space plans and furniture product recommendations for clients using both Keynote and Icovia.
• Main client-coordinator through all steps of the order process: from sending updated delivery times to relaying information from the vendor, manufacturer, and distribution centers nationwide.

San Francisco Bay Area

• Worked alongside the Curator in Charge of Collections Management with database management and cleanup, through record audits, scrubs, and standardizing cataloging search terms and descriptions within FileMaker Pro.
• Prepped museum objects for photography and editing images in Adobe Bridge and Photoshop.
• Prepared condition reports for objects within the permanent collection, new acquisitions, and incoming/outgoing loans for temporary exhibitions.
• Helped with the installation and de-installation of exhibitions by packing objects for travel to the terminals and securing installation space within the public airport.
• Assisted in the inventory and inspection of collection objects to evaluate and communicate with SFO Conservators any immediate or future conservation work.

London, United Kingdom

Royal Collection Trust is charged with the care and preservation of the Royal Collection, over a million objects of fine and decorative art, and spanning thirteen royal residences across the United Kingdom. I worked within the Collections Information Team, which is responsible for documenting information associated with works of art in the Royal Collection.

London, United Kingdom

Gunnersbury Park Museum preserves and displays the local history of the London Boroughs of Ealing and Hounslow. During my time here, I worked alongside the Collections and Conservation teams in the creation and execution of moving the museum’s 40,000-object collection to a temporary storage facility by creating a detailed tracking system and inventory.

San Francisco Bay Area

The Fine Arts Museums of San Francisco are comprised of the de Young in Golden Gate Park and Legion of Honor in Lincoln Park. As a Public Service Aide, I was a part of the Member and Visitor Services department. Working in a fast-paced environment, my responsibilities included greeting and directing visitors to proper ticketing lines and member entrances.

San Francisco International Airport

SFO Museum is the first accredited museum within an airport, with a rotating schedule of exhibitions surrounding aviation, art, history, and science. My role was primarily within the Aviation Museum and Library, where I worked both within a team and individually to identify and separate film material and re-house into proper archival material. I also.

London, United Kingdom

Located in Coram Fields, the Foundling Museum showcases the story of the Foundling Hospital, the UK's first children's charity and public art gallery. My responsibilities included assisting the Front of House managers by processing ticket admissions and gift shop sales, while also conducting research for a 10 minute gallery presentation to visiting patrons.

El Cerrito, CA

Working as a cashier, I greeted customers in a friendly manner and provided information about store promotions, product information, and policies, while additionally resolving customer concerns and questions in a proactive manner.

Master Of Arts (Ma), Museum Studies

Graduated with Merit in Museum Studies, emphasis in Collections and Exhibitions. Modules include Collections Curatorship, Exhibition.

Bachelor Of Arts, History, Minors In Political Science And Sociology

Activities and Societies: Pi Alpha Theta National History Honors Society, Alpha Kappa Psi Professional Business Fraternity, SCU Violence.