Managed complete Digital Products Development and Growth for Bank Alfalah Digital banking Department which evolves around Digital Saving, Digital Wealth and Debit CardsDigital products were being used by 300000 customer monthlyLeading the Branchless Banking for Bank Alfalah with a wallet count of more and 2 Million Active baseManaging the Enterprise loyalty program (ORBITS) which has an active base of 1.8 Million CustomersPart of Fin-Tech committee team which was… Show more Managed complete Digital Products Development and Growth for Bank Alfalah Digital banking Department which evolves around Digital Saving, Digital Wealth and Debit CardsDigital products were being used by 300000 customer monthlyLeading the Branchless Banking for Bank Alfalah with a wallet count of more and 2 Million Active baseManaging the Enterprise loyalty program (ORBITS) which has an active base of 1.8 Million CustomersPart of Fin-Tech committee team which was responsible for Investment in Fintech and Partnering(Banking as a Service BaaS) Show less

In January 2018, BAFL decided to create a new Group as Digital Banking Group. Identified as the key critical member for the DBG to work on the Digital Strategy, worked with Digital leadership team to design the strategy. Partnered with various Fin-techs around the world to offer Banking Services within their platform and also bring some local partners into Bank Alfalah mobile application to offer Bank Alfalah customers with services within banking application Launched multiple… Show more In January 2018, BAFL decided to create a new Group as Digital Banking Group. Identified as the key critical member for the DBG to work on the Digital Strategy, worked with Digital leadership team to design the strategy. Partnered with various Fin-techs around the world to offer Banking Services within their platform and also bring some local partners into Bank Alfalah mobile application to offer Bank Alfalah customers with services within banking application Launched multiple Digital Products around Digital Saving and Digital Wealth (Insurance & Investments) Show less

Primary responsibility included the inception and creation of Enterprise Loyalty System for the Bank which involves Conventional Retail Banking and the Digital Channels. Provided bank with 360 degree view of the customer which showcased customer and bank relationship with all products and channels availed. Created unique redemption channels which involves an E-Commerce Store for Online Redemption, Redemptions on Mobile Application and Internet Banking which also include… Show more Primary responsibility included the inception and creation of Enterprise Loyalty System for the Bank which involves Conventional Retail Banking and the Digital Channels. Provided bank with 360 degree view of the customer which showcased customer and bank relationship with all products and channels availed. Created unique redemption channels which involves an E-Commerce Store for Online Redemption, Redemptions on Mobile Application and Internet Banking which also include combination Payments, POS redemptions VIA credit & debit cards and redemptions on Contact Center.Primary Business POC for overall Technology within NI Business functions which includes Loyalty, ADC, Branchless Banking, Liability Products, Customer Experience & BancassuranceProjects:• Enterprise Loyalty System (Alfalah ORBIT Rewards)• Payment Gateway for Bank Alfalah (Open Interface for Integration)• Wallets on Alfa (Mobile Application)• Combination Payment on Internet Banking & ALFA• Customer 360 degree view for the Bank• Automation of Charges (Fee Income)• Open API for Branchless Banking for Fintech• QR Payments (Issuance & Acquiring)• Non-Bank customers on ALFA (Mobile Application)• Digital Account Opening• Digital KIOSK for Instant Wallet/Account opening and Instant Card Issuance Show less

Managing Projects pertaning to Digital Baking solutions including Omni Channel, Internet Banking, Mobile Banking, Payment Switch, Payment Gateway, Mobile POSCore Banking Consultant for AMK Micro finance Cambodia (Identifying gaps within the existing core banking, requirement analysis. Selection of Vendor based upon the requirements)

Assist in designing a strategy for CRM and also Implement CRM solution and modules that will enable Bank in Acquiring, Retaining, Growing, Gaining customer insight.Worked as a Business Architect for CRM. Ensuring that the CRM implementation is Realistic & cohesive with the existing infrastructure, Robust and efficient, Adds value to the CRM concept, Compliant with BANKs regulatory/ audit/ compliance requirementsIdentify and develop business requirements of Products & Services… Show more Assist in designing a strategy for CRM and also Implement CRM solution and modules that will enable Bank in Acquiring, Retaining, Growing, Gaining customer insight.Worked as a Business Architect for CRM. Ensuring that the CRM implementation is Realistic & cohesive with the existing infrastructure, Robust and efficient, Adds value to the CRM concept, Compliant with BANKs regulatory/ audit/ compliance requirementsIdentify and develop business requirements of Products & Services for the Bank’s Enterprise CRM.Launched Faysal Internet Banking Show less

Core person responsible for launching Products on Core Banking pertaining to Retail & Consumer banking both. Formed Project Management Unit for Dubai Islamic BankLaunched SharePoint portal for Dubai Islamic Bank

Led the Global DSI Project from Pakistan Technology teamRealising business requirements into software solutions following the complete Software Development Life Cycle (SDLC), from user coordination to successful implementation and post-implementation supportMigrated Citibank Core Applications to .NET platform 2.00 – 15 Applications in one year with complete development and deployment, few major converted applications includes the eCIB reporting tool, Security Shell for running… Show more Led the Global DSI Project from Pakistan Technology teamRealising business requirements into software solutions following the complete Software Development Life Cycle (SDLC), from user coordination to successful implementation and post-implementation supportMigrated Citibank Core Applications to .NET platform 2.00 – 15 Applications in one year with complete development and deployment, few major converted applications includes the eCIB reporting tool, Security Shell for running local business applications, Cheque Clearing Applications, Cheque Book Printing System, Credit Card Data Show less

Lead the development team after promoted to Product ManagerR&D for GLOBAL SMS CHAT – a Premium SMS based chat system working in Pakistan, Bahrain, Kuwait, Oman, UAE & Saudi ArabiaHeld meetings and sessions for the GLOBAL SMS CHAT system with various SMS operators in all partner countries