Michael James

Michael James Email and Phone Number

Director of IT Operations at NORCAL Voice & Data @ NORCAL Voice & Data
concord, california, united states
Michael James's Location
Pinole, California, United States, United States
Michael James's Contact Details

Michael James work email

Michael James personal email

About Michael James

A knowledgeable and versatile System Administrator with extensive experience in the following fields: Systems Deployment, Managed Services, Bidding Proposals, Access Control, PoE Security Cameras, PoE Lighting, C7 Low Voltage, Fiber and Cat6 Cabling/Termination, Audio, Video, Graphic and Design. I am a multi-certified specialist highly regarded for the ability to support complex infrastructures and technical solutions for firms across a wide range of industries. Proficient in full systems deployment ranging from network infrastructure to audio and video interfaces. Strong background in resolving technical issues quickly, with a proven track record of enhancing the customer experience through understanding, specialized support, and acute product and service knowledge. Also extremely knowledgeable in both Cabling/C7 Low Voltage and Real Estate, having working with a majority of MLS (Multiple Listing Services) in Northern California as well as training and support on property listing creation (Residential and Commercial) including but not limited to full listing input, SELM waivers and any and all relevant paperwork required by the city and state. Skilled in providing effective leadership in fast-paced, deadline-driven environments. Outstanding presentation and communication skills. An outside the box thinker with the ability to work well as a team member and leader with an exceptional work ethic. I look forward to meeting you! You can reach me at (510) 734-0650 or mjames.id@gmail.com

Michael James's Current Company Details
NORCAL Voice & Data

Norcal Voice & Data

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Director of IT Operations at NORCAL Voice & Data
concord, california, united states
Website:
ncvd.net
Employees:
10
Michael James Work Experience Details
  • Norcal Voice & Data
    Director Of It Operations
    Norcal Voice & Data Sep 2018 - Present
    Concord, California, United States
    ♦ Management, technical work, bidding/proposals and operation deployment for both small and large-scale IT and cabling operations for clients spanning from law enforcement, military, schools, churches, banks, personal businesses, health centers and various municipalities. ♦ Servers, Firewalls, Dual-ISP Failover, Backup Solutions, Full System Builds, Administration.♦ PoE Security Cameras, PoE Lighting, VoIP Phones, PoE Access Control.♦ Fiber & Cat6 solutions and installation including cabling, wall and rack termination.♦ Web Design for www.ncvd.net, SEO, social media integration and custom marketing campaigns.
  • Oakland Berkeley Association Of Realtors®
    Support Specialist
    Oakland Berkeley Association Of Realtors® 2017 - 2019
    Berkeley, California, United States
    ♦ Training, deployment and troubleshooting of real-estate MLS systems for thousands of end-users including but not limited to: Property Listings (Residential and Commercial), Waivers (SELM), Zoning and Sectional Paperwork as well as any and all documents required by city and state laws.♦ Technical aspects including issues for PC’s, laptops, and the full range of peripherals.♦ Creation of multiple websites using HTML, CSS, PHP, WIX, Wordpress with Elementor.♦ Supported FTP servers as well as networking hardware and software to ensure network stability.♦ Provided recommendations to senior leadership on purchasing strategies for both software and hardware.♦ Provide exceptional customer service while maintaining the computer desktop environment for all end users.
  • Better Homes And Gardens Real Estate | Mason Mcduffie
    Jr. System Admin
    Better Homes And Gardens Real Estate | Mason Mcduffie 2014 - 2017
    1555 Riviera Ave, Walnut Creek, Ca
    ♦ Trained thousands of users at all levels, on web applications and in-house software configurations.♦ Identified root cause problems for PC’s, laptops, and the full range of peripherals.♦ Conducted regular server maintenance on Server 2003 using Clonezilla and supporting thousands of users.♦ Created unique web content utilizing WordPress and Adobe Photoshop, improving web traffic and SEO.♦ Supported FTP servers as well as networking hardware and software to ensure network stability.♦ Provided recommendations to senior leadership on purchasing strategies for both software and hardware.♦ Provide exceptional customer service while maintaining the computer desktop environment for all end users.
  • Tbio
    Technical Support Specialist
    Tbio 2013 - 2015
    Berkeley
    ♦ Provided remote and in person support to hundreds of users across multiple locations with multiple end devices.♦ Updated web content and created digital marketing materials including graphical components and flyers.♦ Conducted routine server maintenance activities including backups, and email migrations.♦ Created and maintained helpdesk documentation to ensure accurate information.♦ Performed basic user training on Microsoft Office applications to increase end-user efficiency; educated staff on basic computer skills.♦ Effectively utilized antivirus solutions, backup and disaster recovery applications, and network security systems to maintain system stability.♦ Provided help desk support and resolved problems to the end-user's satisfaction in a timely manner.♦ Monitored and responded quickly and effectively to requests received through the IT helpdesk.
  • Logiciel
    Technical Support
    Logiciel 2012 - 2014
    ♦ Provided remote and in person support for users at trade shows throughout the country.♦ Pre-loaded PDA's and Tablets with proper network credentials as well as IP and DNS addressing to be ready for launch.♦ Maintained helpdesk documentation to ensure hardware and software was set up correctly.♦ Performed basic training on how to use both end point devices as well as included software.♦ Provided help desk support and resolved problems to the end-user's satisfaction in a timely manner.♦ Maintained and networked all trade show floor printers and bar code scanning tools.
  • Uc Berkeley School Of Optometry
    Patient Services
    Uc Berkeley School Of Optometry 2011 - 2013
    ♦ Scheduled regular, pediatric and specialty appointments and provided outstanding customer service for all patients.♦ Extra work in the eye wear center and the billing department.
  • Cex Webuy.Com
    Pc Telecom Tech & Sales
    Cex Webuy.Com 2011 - 2012
    San Francisco
  • Gamestop
    Assistant Manager
    Gamestop 2009 - 2011
    Holly Springs, North Carolina

Michael James Education Details

Frequently Asked Questions about Michael James

What company does Michael James work for?

Michael James works for Norcal Voice & Data

What is Michael James's role at the current company?

Michael James's current role is Director of IT Operations at NORCAL Voice & Data.

What is Michael James's email address?

Michael James's email address is mj****@****ail.com

What schools did Michael James attend?

Michael James attended Wake Technical Community College, Wake Technical Community College, Cape Fear Community College.

Who are Michael James's colleagues?

Michael James's colleagues are John Cameron, Mohammed Mestri, Theresa Davidson, Nate O'brien, Joshua Farestveit-Moore, Joshua Farestveit-Moore, Charles Davidson.

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