Mike Angelo Email & Phone Number

Distributed Team, US

San Francisco, California, US

• Stood up and deployed the inaugural BI & Analytics team at Apollo.io (scaling from 1-10 professionals in 12 months), functionally embedded within the company’s Revenue Operations organization as a shared service for.
• Owned all staffing and hiring decisions, the deployment of internal data-related operating model and infrastructure needed to inform and align on data-related initiatives directly correlated to company OKRs, and the.
• Deployed net-new BI & Analytics intake, grading rubric, and OKR development process via the RICE / Return on Time Invested (ROTI) framework, to optimize and provide transparency into BI’s prioritization and ROI to the.
• Led the requirements gathering, conceptual design, and tactical execution of Apollo’s internal Account-Based Sales Motion (ABSM) data models to identify demographic, firmographic, and user-triggered signals for.
• Onboarded Hex for exploratory analytics use cases for Apollo’s R&D organization, enabling Growth and Core Product personnel to self-serve insights that correlate feature adoption or experimentation cohorts to both.

Philadelphia, PA, US

• In my tenure with Gopuff, I provided transformational leadership in developing, growing, mentoring, and spearheading the first-ever Analytics Engineering (AE) team, scaling from 1 to 18 professionals within 6 months..
• Displayed big picture acumen in planning and launching master AE product roadmap to drive more proactive and impactful conversations with key stakeholders and peers (business teams, Product, and Software Engineering).
• Scaled and expanded organization structure, as well stretched and grew teams into different verticals/disciplines by implementing different AE-specific pods (Consumer, Operations, Finance & Compliance).
• Actively engaged and value-added in Gopuff's internationalization launch, strategy development, and implementation of related business intelligence infrastructure work through AE building ~35 new staging models.
• Developed new business intelligence infrastructure work optimized visibility into international performance to detect trends, bridge performance gaps, and strategically/seamlessly navigate organization UK and France.
• Co-led and supported migrating Gopuff's entire dbt project from Redshift to Snowflake by refactoring/validating 700+ dbt models and 300+ Looker assets (dashboards, explores, looks) for accuracy/feature parity.

Philadelphia, PA, US

• During this tenure, I led performance-driven team of six-member team to develop data architecture and code review of the business model, formulate development and delivery processes, and strategically design project.
• Executed standardization and integration for current and future success by identifying BI critical areas, evaluating and recommending procedural as well as technical improvements.
• Demonstrated out-of-the-box thinking skills in establishing and deploying technology strategy and system roadmap in compliance with BI requirements.
• Minimized manual reporting efforts by ~12 hours/week and enabled direct access to critical cohort analysis generating $8M+ in contract revenue for new multi-family service offerings (Wifi Ready, Managed WiFi, Smart.
• Provided subject matter end-to-end architecture support of the Call Center Sales (CCS) data mart that empowered 360-degree-view of a mapping and inbound call to sales outcome resulting in maximizing YoY conversation.
• Credited with smooth consolidation of newly deployed order entry platform event logs into enterprise data environment with focus to develop studies and insights that enable untethered adoption of simplified tools.

Philadelphia, PA, US

• As SME in analytics and reporting, conceptualized and implemented all efforts and initiatives in sales reporting, aligning evolving analytical and technical capabilities with data requirements to drive sales.
• Deployed forward-thinking skills in conceptualizing and establishing automation processes to advance responsiveness and uphold high level of information systems services.
• Took full ownership for seamless deployment of Salesforce Einstein Analytics platform to support over 10K frontline/back-office users, five sales channels, across 15 regions.
• Managed and enabled comprehensive national view of sales performance by consolidating 300 disparate, duplicate efforts and misaligned interpretations of business success/health within portfolio of 30+ reports.
• Designed and enforced advanced operational reporting system to cover all sales channels and enhance visibility into key metrics. Improved sales team performance from 98% to 103% for 2017-2018 compared with total.
• Applied integrated efforts to streamline processes of data flow and quality with special attention to ensure accuracy, viability, and value.

Philadelphia, PA, US

Chicago, IL, US

• Provided ongoing analysis of various processes, systems, and business practices, functioning as a liaison between business customers and system-specific technical leads. Contributed to entire application enhancement.
• Scoped and continually examined existing business practices to streamline, improve, and automate processes aligned with end-user client interaction or associated data mining efforts
• Developed unit-specific reports using mobile workforce management data model that facilitated analysis of field productivity, work order prioritization, dispatcher performance, emergency response thresholds, overall.

Chicago, IL, US

• Primary resource connecting business team with systems analytics critical to daily operations. Reviewed ad-hoc reports on electronic storage of gas facilities records and translated data into customized analysis used.
• Resolved 261K facility record discrepancies in overhaul of company-wide process for electronic entry and storage of facility record archives that also included a new co-op and mechanic training component
• Electronically sketched gas main and piping for 1000s of commercial buildings and homes

Bs; 2012, Business Administration; Management Information Systems, Minor: Communication

Master Of Business Administration (M.B.A.), Management