Missy Jaroneski Email & Phone Number

Thousand Oaks, Ca, Us

Leading the execution of Amgen's bold human data strategic imperative within the Digital, Technology and Innovation Organization.

Washington, Dc, Us

Joined ARC in 2012 with the explicit mission to lead a transformation to a data-driven organization. • Charged with solving for a “One Red Cross” data strategy to allow interaction with our 120 million constituents with one ARC voice, including multi-channel marketing, and a 360-degree view of each patron presented consistently across dozens of CRM (Salesforce & Siebel), marketing (Abobe, Salesforce), transactional and analytical platforms. Our Constituent 360 solution blends inputs from dozens of source systems, leveraging multiple external data sources to support identification and enrich our data. • Transformed “playpen” data warehouse into a high-availability, active data warehouse with over 70 major subject areas, a dozen unified data marts, serving up clean, curated data to business systems, and supporting real-time decision support across the organization, and enterprise marketing list selection. • Led enterprise rollout of Power BI, including both enterprise and citizen analysis and reporting. Solutions such as nationwide real-time blood inventory dashboards, and national account reporting have saved millions of hours of manual data collection and distribution and delivered tangible improvements in service to our mission partners. • Led the development of a labor MDM solution, blending our 35,000 FTEs, half-million Volunteers, Contractors, and Partner Reps into a consolidated Unified Labor ecosystem, allowing first-ever visibility into the cost of our operations, such as cost-per-unit collected.• Led the implementation of several Reference Data Management (RDM) solutions, including an enterprise taxonomy and goals management solution, eliminating the thousands of hours spent keeping our business systems in alignment, and allowing reporting to surface data through the lens of any taxonomy. • Established global software team supporting data pipelines, EDW, and BI, including data governance, standards, data catalog implementation.

Richmond, Va, Us

Consulting engagement to implement an enterprise architecture practice, establishing domain leadership and domain roadmaps, an Architecture Review Board, and developing technology roadmaps. Act as chief architect leading current state analysis of current technology platforms, and outlining architectures for key new solutions, including Identity and Access Management, Lawson ERP implementation, Document and Record Management, Lending Solutions, and Internet Services.

Chicago, Us

Leading RFID-enabled resource management solution for hospitals. AgileTrac is a multi-tenant, browser-delivered enterprise solution based on the Microsoft stack, including SQL Server, .Net / C#, and Silverlight. www.agiletrac.com - Led and delivered 8 successive major releases of AgileTrac - Created and cultivated India-based team to augment ongoing software development- One of first 5 products certified across GE Healthcare as a “Healthymagination” showcase solution- Implemented performance lab and simulation environments, formal QA practice, and automated testing with custom test harnesses and Mercury test tools- Implemented full-scale sales demo platform, with “lifelike” simulation hospital, complete with lifelike simulation data, users, use cases, and scripts for sales team- Drove expansion of product user channels to IVR, panel displays and touchscreen- Implemented ITIL-based customer support practices, collaborated on pricing and product description materials- Initiated SaaS Hosted framework to replace legacy on-premises deployment model- Contributor to multiple patents (pending)- Established and led Agile build planning processes including story/item backlog management, multi-threaded prioritization processes, build shaping, solution definition, stakeholder planning and update processes, daily scrum meetings, and regular build cadence- Led regular meetings with customers and clients, dev team leaders, and business stakeholders to develop and review problem statements, perform and review options analysis, and review solutions architecture- Established and led solutions architecture function, including definition of processes and formats for documentation- Put in place 24x7 technical support processes, outage and problem management practices, and sla reporting- Established regular build-centric and monthly reporting and metrics related to defects, pre and post release problem reports, outages

Provide advisory services for companies facing transformation, including M&A, globalization, scale and growth, or other restructuring.

Stamford, Ct, Us

$1.3b leading global provider of Affinity Marketing services, supplier for financial services and hospitality industries. Products included Cendant Travel Agency, Privacy Guard, ShoppersAdvantage, TravelersAdvantage, including JAVA, .Net, Oracle, DB2 custom platforms and Siebel, Oracle ERP- Promoted from Loyalty business unit CTO to global CIO to lead comprehensive integration of application development, support, and infrastructure teams from 9 independent operating entities, driving the elimination of $10m annual direct IT cost, and supporting an additional $55m in annual operations synergies (e.g. call center, fulfillment, etc.)- Implemented global PMO, supported by on-shore and off-shore variable staffing model, allowing agile delivery of annual $35m capital program- Instituted common SDLC and QA processes across 150+ development team worldwide, covering dozens of platform-specific teams and market-specific product lines- Initiated global SOA rearchitecture strategy to allow phased integration of over 200 platforms worldwide, supporting dozens of unique product features and fulfillment functions- Created robust business analysis and solutions architecture team, including development of processes, terminology, formats and controls to assure solid problem definition and high quality global solutions- Instituted ITIL-based enterprise controls and operations practices appropriate for top tier merchant transaction processor, and business process outsourcer to financial services industry, including PCI compliance, EU Safe Harbor and ISO certification, Cybertrust enterprise certification- Directed multiple global transformation initiatives, migrating technology responsibilities between North America and Europe (UK, Italy, Germany, Norway, France) including multiple bi-directional expat assignments and navigation of EU labor constraints- Implemented formal monthly reporting across software development, technology operations, PMO, and IT Finance

Brooklyn, New York, Us

SVP and CIO for the Cendant Incentives / Trilegiant Loyalty business, premier SaaS / BPO provider for loyalty points administration, consumer account management, redemption, and benefits administration. Oracle, JAVA based platform with several dozen travel and retail integration partners. - Enabled exponential growth of Points Accounting / Rewards product line through architecture focused on interactive (web self-service and b2b real-time interfaces), implementation of a robust variable staffing model (including off-shore), and implementation of standard professional services practices- Fully configurable hosted solution supported Capital One, General Motors, Avis, RCI, USAA, processing several million credit card account transactions and spending transaction per day- First in the market to offer real-time airfare and hotel free-night-stay redemptions. First to offer fully integrated co-branded program experience via real-time integration. First to market with dozens of unique redemption and customer-service options like name-your-own-reward- Implemented strong customer focused development practice including structure for high-speed assessment, price bidding, scope of work development- Implemented formal QA group and processes- Implemented formal product documentation processes and structures- Implemented fully-hosted SaaS multi-tenant model, including establishment of data center footprint to support fully HA platforming- Established n-tier, SOA architecture direction for product platform - Created sales-facing technology documentation, and principal contributor of technology content for bids and proposals- Collaborated with sales and product management teams to establish pricing models, contract terms, bidding strategies to support both “off the shelf” and customized offerings, as well as cost recovery for ongoing feature investments

Us