Sales Representative
Cleveland/Akron, Ohio Area
-I started working at Delia's the summer after my junior year, most of my senior year, and proceeded to come back after a year of college to work the summer after my freshman year and occasional last minute holiday help. -Being a long-standing employee, as management changed I provided information on policies, practices, and organization that helped new management get a steady footing in the store processes, providing continuity of the customer experience. -I was also responsible for working with customers to help them make purchases, manage returns and credits, maximize customer satisfaction, restock and organize inventory, and verify final account balances. -However, I took special interest in the visual aspect of the store; completing updates, manequin changes, floor sets, replacing clothing structures, and keeping the stores policies in check with what was expected on the floor.