Michael Jackson Email & Phone Number

Central, Hk

BetaSmartz is a B2B wealth & asset management FinTech business that equips financial institutions with automation solutions and digital tools across the back, middle and front office, future-proofing their client & investment management lifecycles. Our work centres on reducing cost, maximising the efficiency and scale of financial institutions and optimising the outcomes and experiences of their clients.

Toronto, Ontario, Ca

港区, 東京都, Jp

As a member of ING Life Japan Ltd. IT Department I hold the title Division Manager - Head of Solution Delivery. I lead a team of 25 personnel and my team covers the following areas:Strategic Projects covering:Sales, Marketing, Operations and FinanceDatacenter Consolidation and managed service outsourcingBridge Solutions using an agile delivery methodologyNew Products from requirements, design to delivery

As a member of ING Life Japan Ltd. IT Department I held the title of Office Manager for the CIO Office division. Leading the IT Transformation initiative and currently involved in a number of outsourcing initiatives. I lead a team of 20 personnel and my team covers the following areas:IT FinanceIT GovernanceIT Vendor ManagementIT SecurityIT Asset ManagementIT Project ManagementIT Resource and Demand ManagementIT Quality Management

Founder of M5 Consulting Group a boutique IT and Management Consultancy focused on the Financial Services Industry Leader of the consulting practice. Projects include: PeoplesSoft General Ledger Implementation Center of Excellence Lead Nationwide Real Estate Optimization Project Infrastructure Refresh Projects Mainframe and SAP Migration eCommerce site deployment BCP/DR assessment and planning Clients include: AXA Life Insurance Company Japan, AXA Technology Services Japan, Barclay’s Capital, MetLife Alico

Paris, Fr, Fr

Paris, Fr, Fr

São Paulo, Sp, Br

Daily oversight and management for multiple implementation managers during the deployment of our IT operations support product Local office manager: o Team Management of 6 staff members ▪ Implementation Managers ▪ Financial Manager ▪ Product Support Staff Clients include: Citibank, Aozora, ValueCommerce

Local infrastructure management functions:Team Management of 20 staff includingDesktop SupportPlatform Support (Wintel and Unix)NetworkingMarket DataService request processing and signoffConformity checksFloor walksDay-to-day management of Japan datacenters (Tokyo (Live) and Yokohama (DR))Access request signoffCapacity management, forecasting, and prioritizationProcess deployment and training for the following ITIL based processes:Incident/Problem ManagementChange/Release Management:Chairperson for regional Change Review BoardConfiguration ManagementCapacity ManagementService Level ManagementIncident follow-up and action trackingManaging the Major Incident Handling processProblem tracking and reporting

Organizer and chairperson of the Product Quality TaskforceResponsible for deployment of MSF (Microsoft Solutions Framework) a SDLC framework.Global chairperson for the Standards and Artifacts working groupContributing member of the Metrics and Measurements working groupTrained more than 200 technical and business personnel in MSF foundation and Best Practices.Responsible for deployment of an integrated incident, release and source code management system. Technologies include Rational ClearQuest and ClearCase.Regional Product ManagerTrained more than 300 technology staff membersDay to day product supportChairperson of the Production Change Management meetingResponsible for maintaining the integrity of the quality assurance testing environment

Built and supervised a team of 12 business analysts, quality assurance engineers, and technical writers.Through the use of “facilitated” sessions with subject matter experts created and documented all aspects of the company’s systems and business processes. Developed quality assurance metrics and test criteria for all of the company’s systems and business processes. Executed all system testing and verification in accordance with defined quality assurance metrics. Conducted evaluation of TeamTest vs. TestDirector. Technologies used included: Rational’s Rose, ClearQuest and ClearCase.Spearheaded the development of all technical and user documentation.Worked closely with Senior Management to ensure that all processes were aligned with corporate strategy.

MetLife. Day to day responsibility for development of the requirements necessary to transfer MetLife’s insurance application system online and merge the company’s system with that of a recently acquired company.Triton Container International Limited. Developed requirements and quality assurance metrics for the company’s worldwide tracking and financial system. Technologies used included: Rational’s RequistePro, TeamTest 7.0, and ClearQuest.Amica Insurance. As Project Manager, trained a team of company employees and outside consultants on how to create and manage an object oriented development project. Then, supervised the team from inception through completion of a “First Notice of Loss System” for the reporting of insurance claims. Technologies used included: Visual Basic, C++, DB2, MQ series, Corba, Rational Rose, Rational Robot (SQA Suite6.0).KPMG Instructor in Object Oriented Analysis & Design Principles. Senior Consultant, 1997 - 1998Amica Insurance. Lead the development for multiple projects. Trained development team in the use of Gui development tools. Technologies used included: Visual Basic.Consultant, 1996 – 1997McGraw-Hill. Authored a data conversion specification from mainframe ISAM files into an Oracle RDBMS. Designed, developed and implemented a “Cost Estimation System” to determine the publishing cost of books.KPMG RFP response. As a member of a team prepared a proposal in response to an RFP for a major clearinghouse

Automation Team Lead, 1995 – 1996 Designed, developed and implemented application software that was used to download data from the “DCRIMS” system (a distributed client server application) and merge with a “CRIMS” (a legacy system Datacom2 database) data file.Designed and implemented Local and Wide Area Networks, as well as the network infrastructure. Proposal preparation, budgeting and scheduling for various city and statewide information technology projects.Court Analyst, 1993 – 1995 Designed, developed and implemented an automated “Personnel Management System” and the associated statistical accounting procedures. Including monthly, quarterly, and annual reporting facility.Developed a citywide Court Interpreter tracking and dispatching system.

Bachelor Of Applied Science (Basc), Computer Science

Associate Of Arts And Sciences (Aas), Aeronautics/Aviation/Aerospace Science And Technology, General