M Jay Williams Email & Phone Number

United States

Greater New York City Area

-Directed the day-to-day bar operations; controlled budget, labor and costs.-Maintain an outstanding sales mix while forecasting sales trends for successfuloperations.-Oversaw food and beverage orders following guidelines and forecasts.-Managed development and performance quality for a staff of 26 employees.-Coordinated scheduling within all departments.-Increased sales consistently over a 2 year period at an average of 12% per year.-Reduced food and beverage costs through effective supervision andinventory control;resulted in increased profit margin.

Daytona Beach, Florida Area

Co-managed a high volume $5 million plus business and improved all controllable coststhereby maximizing financial performance. Also responsible for effectively developing,managing and leading the restaurant team to provide excellent service.-Kept control of food, labor and liquor costs.-Dealt with and resolved customer complaints.-Maximized all business opportunities to drive sales.-Organized the daily and weekly roles for for the restaurant staff.-Purchased stock, supplies and negotiated the best prices with suppliers.

North Miami Beach, Fl

Oversaw operations for a $2.6 million business serving 275 guests. Directed shifts,corporate reports, quality control, staffing, inventory, and profit and loss analysis.-Cultivated a customer-centric operation and energized staff to ensure top customersatisfaction rate.-Motivated staff through daily meetings, employee contests and performancemonitoring.-Realized sales of $180,000 to $220,000 monthly.

Bachelor'S Degree, Food Service Management

Associate'S Degree, Culinary Arts And Related Services