IT Management Consulting and placement firm.

Responsible for the successful day-to-day operations of the various LifeScan facilities across the globe supporting over 6000+ users. With a Cloud First approach, this includes everything from Microsoft Technologies (Global Email, O365 Suite, AD, Azure, SharePoint, Intune/Auto-Pilot) to various Core Services such as ID and Access Management via Okta, SSO and MFA, ProofPoint for mail hygiene, virus and malware protection solutions to support and enhance our infrastructure.Partnered with Microsoft as an early adopter of Copilot and implemented it within the organization for all users.From an End User Compute (EUC) perspective, I am responsible for all end user hardware/devices (laptops, iPads, mobile devices) across the globe. This includes the global procurement of all hardware, usage of MDM applications, Infosec applications installed on machines, AV, etc.On a daily-basis I provide strategic vision on infrastructure, architecture, end-user devices, engineering and delivery of Cloud Solutions, Middleware, Domain Services and Shared Data platforms - partnering with various IT and business organizations to support infrastructure and strategic global projects.Managed and implemented 2 major AI initiatives for the company. One for our internal service desk (AI chatbot to handle all Tier 1 related issues) and second, an AI to query data from our internal Data Lake to help support our Sales and Marketing Teams.

Responsible for the successful delivery of systems and tools to improve and personalize the customer experience.

Accountable for the successful roll-out and delivery of Windows 10 upgrade program globally for all users at Morgan Lewis. Lead and manage the Disaster Recovery and Business Continuity Program for all ML sites across the US. Responsible for developing, analyzing, and managing the execution of project plans, schedules, budget, status reporting and resource forecasts while controlling and mitigating project risks.

Engage with commercial business stakeholders in the Campaign Management & Multi-Channel Capability area to align IT delivery with business strategic needs. Capabilities include integrating promotional channels, supporting brand campaigns & product launches, multi-channel mix optimization & analytics.- Responsible for managing the coordination between offshore and onshore technical teams and integration's with new acquisitions.- Advise and implement business solutions. Recognized as the 'subject matter expert' with technical, business and process knowledge in Integrated Multi-channel Marketing.Support data integration, intelligence/next best message, and measurement of consumer and health care professional marketing tactics for 20+ brands across multiple channels (Email, Direct Mail, Websites, Online Advertising, Banner ads, Paid Search, Field Sales, Information Center (AZ IC), Inside Sales, Social Media, Mobile, and Partnerships- Translate business needs into IT investment business cases. Influence the prioritization of IT projects, particularly using cost / benefit analysis to proactively manage business demand.- Assist with the operational and commercial relationship management of third party vendors for the Digital platform, Campaign management and internal development & support organizations (Cognizant, Accenture, etc.)

Member of Tokio Marine North America Services IT Leadership team and part of the Office of the CIO.Responsible for third-party vendor strategy development, contract negotiation, mitigation of vendor issues, contract renewals, contingent worker sourcing, management of preferred vendor list, and enabling consistent vendor management practices across the IT Organization for Tokio Marine North America and its group companies.Maintain asset records and databases containing information regarding licenses, warranties, service and maintenance agreements and other IT vendor contracts; ensure all software and hardware identification information is entered into an ITAM repository and is current, accurate and auditable. Investigate and resolve exceptions and inaccuracy issues, day-to-day asset management, and reporting within the corporate Information Technology division.

Brought in to help the Informatics department within IBC to manage multiple charters/projects for the Blue Core Program and ensure on time/on budget deliveries. The Blue Core Program is a multi-year, $200M initiative where IBC will be using Highmark's operating platforms to handle core processing functions such as enrollment, claims and billing, in addition to having all Provider data.• Lead multiple multi-million dollar projects and teams (combination of onshore/offshore) for data conversion to allow for data from the IBC Informatics warehouse to be sent to Highmark’s data warehouse. The converted data will be loaded into Highmark’s systems as part of the transition.• Similar to above, also led multiple projects and teams for data sourcing where we would source data back into the Informatics warehouse from either Highmark or other external healthcare vendors.

Responsible for working with Executives and IT Resources for the successful launch of a new shared services company for North America – Tokio Marine North America Services (TMNAS).- Development of the TMNAS Intranet sites and workflow streams – this was a critical project that needed someone to step in, take control, work with business and IT to finalize architectural diagrams, flush out business requirements and put the plan in place for January 1st, 2010 Go-Live. Managed the development and successful launch of the site. Sites/Portals were built using MS SharePoint 2010.- Consolidation of the North American Service/Help Desks and outsourcing of Tier 1 Support – responsible for taking three service desks of Group Companies and consolidating them into one, for all North American companies. Decision was made by the Executive team to outsource Tier 1 service desk support and calls – managed the RFP process for vendor selection, selected vendor, and overall responsible for a seamless transition to vendor for Tier 1 support.

As the CIO/VP of Technical Services, my role at ExpenseWatch is to lead and manage all Information Technology related functions for the business.• Member of ExpenseWatch’s executive management team• Responsible for all IT related aspects of the company - five major departments - Development, QA, Systems Architecture and Databases (Net Ops), Internal IT, User Experience• Responsible for quarterly and yearly budgets, IT staffing, all hardware and software purchases.• Develop and maintain standards and procedures for each department. Ensure managers and team members adhere to the process, standards and best practicesExpenseWatch.com is a complete Web-based subscription service that gives small-to-midsized companies comprehensive tools to control and reduce operating expenses. Customers can automate specific expense areas with best-of-breed modules for T&E Expense Reports, Purchasing and Invoice Management. Together the modules provide a fully integrated foundation for complete operating expense control. The service provides real-time visibility and embedded controls over how a business spends its money, no matter where in the life of a transaction that expense is occurring. The on-demand technology platform allows these small-to-midsized companies to control all operating expenses for the first time. The intuitive interface reduces the time to implement and increases user adoption of the service. On the web at: http://www.expensewatch.com

Air Products and Chemicals, Inc. (NYSE: APD) is an international corporation whose principal business is selling gases and chemicals for industrial uses.Air Products serves customers in technology, products, energy, healthcare and industrial markets worldwide with a unique portfolio of products, services and solutions, providing atmospheric gases, process and specialty gases, performance materials and chemical intermediates.Air Products has built leading positions in key growth markets such as semiconductor materials, refinery hydrogen, home healthcare services, natural gas liquefaction, and advanced coatings and adhesives.Air Products also provides the liquid hydrogen and liquid oxygen that provide fuel for the Space Shuttle External Tank

Redlasso, Inc. develops extraordinary new search technologies for television, terrestrial and satellite radio, streaming Internet programming, podcasts and more. Redlasso unlocks the power of interactive media by enabling Internet search of content directly within audio and video broadcasts. Redlasso reveals and makes available previously unsearchable material online by offering subscribers the ability to actually "go inside" broadcasts to mine the content for key words, names and phrases relevant to them. Redlasso's patented Web 2.0 search engine offering is delivered via the Internet at redlasso.com.

Spearheaded and was overall responsible for the redesign and relaunch of the new Dick's Sporting Goods Website. Managed an on-shore and off-shore team of resources consisting of front end and back end developers, BA's, QA resources, Creative resources and Information Architects.While at GSI, I also managed e-commerce projects for Toys 'R Us.com, Ralph Lauren.com, and Kate Spade.com

Vertical Markets and Brand development, web site traffic growth, web site UI and advertising revenue. Developed vertical markets strategy, search engine optimization, and a customer-centric methodolgy. Currently working on the re-design of the HH corporate website.

Operations and project management for corporate IT at GMAC. Manage enterprise software development, web development, testing and rollout. Responsible for business process documentation, business analysis, user acceptance testing, requirements management, gap analysis, and project launch in the US, Europe and Asia.

Hands on Project Manager responsible for managing several IT initiatives for Exelon, Exelon PowerLabs, and PECO. Developed a Project Methodology for Exelon PowerLabs for IT projects as well as a work week management methodology that led to 90% of all projects meeting their deadlines.

Provided operations and marketing expertise for software and web projects across the corporation. Responsible for management of technical teams in the downtown New York office as well as at the corporate headquarters in New Jersey. My primary project was the creations of the WSJ Briefing Books section on WSJ.com. I was project manager of an independent, cross-functional team charged with creating a highly visible section of the WSJ.com website. •Collected functional requirements for WSJ.com through interviews and JAD sessions. •Worked with internal business units to determine strategic, functional, design and brand goals for the new WSJ.com product. •Presented and sold project to senior management. •Evaluated, selected and managed vendors responsible for technology, design strategy. •Owned communication between vendors and internal team.

Managed the vCall.com website on a daily basis by adding new content and information. Primarily focused on web site design, web development, e-commerce, graphic design, programming, search engine optimization (SEO), search engine marketing (SEM), e-mail marketing and website maintenance.