Mark Bernstein Email & Phone Number

Springfield, Pa

Provide staff development training primarily to agencies working with people with disabilities. Focus of training is on (among other topics) conflict management, adaptive leadership, accountability and trust, effective interviewing, customer service, empathic listening,change management, teamwork. I also offer best practices training in working directly with people with disabilities.

Teach a "train the trainer" course, primarily in the state of Virginia, in positive approaches, behavior theory, and creating positive and supportive environments for people with disabilities.

Swarthmore, Pa

Responsible for curriculum development and on-site and virtual training to agency employing over 500 staff members. Oversee quality in delivery of services to agency consumers.

Provided training and consultation in areas of growth to congregations in eight states along the eastern seaboard. Specific services included presentations, workshops, consultation, Board and team facilitation, and strategic planning.

Master Of Arts (M.A.), Experimental Psychology

Bachelor'S Degree, Psychology