Michael J. Email & Phone Number

New York, Ny, Us

Roark Tech Services provides premiere technology & computer support to nearly every business segment and remains a trusted partner for small businesses for over twenty years. We provide fit-for-purpose technology solutions that allows small businesses to maximize their productivity, collaboration and remain safe, leaving more time to focus on their core business offering.

New York, Ny, Us

Founder and owner of dedicated small business technology support services firm in New York City, Roark Tech Services is headquartered in New York City and was established in 1998. We built our business on customer satisfaction, recognizing that small businesses have many challenges and the more they focus on their core business offering, the more they thrive. Customer service means we are expert in what we do, remain reliable, thoughtful and understanding of how to best help a small business grow.

New York, Us

Hands-on COO involved in all aspects of launching and running a $1B Quant trading business. This includes day-to-day trade operations, software delivery through Agile best practices, settlement, position and P&L reconciliation, setting up and maintaining technology infrastructure, ensuring compliance and oversight over all other areas of business management outside strategy development. Supervision of accounting, legal, talent acquisition and investor relations. As COO, I had the responsibility and accountability for creating and maintaining a global environment that provided a reliable service for portfolio managers that scaled, permitting them to create strategies and drive capital appreciation for investors.

New York, Ny, Us

Responsible for growing the capabilities and competencies within the technology sector of one of the most successful hedge funds headquartered in New York City. Drawing on global leadership experience, applied various methodologies and frameworks to create a structured, global environment build on best practice principles. A broad depth and breadth of experience that brought structure, governance and transparency to a maturing operating model.

Bloomington, Indiana, Us

Published in September 2014 "A Pocket Guide For Project Managers: Maximize People, Process and Tools", an indispensable guide for leaders in the corporate world. In a clear, concise format, best practices are shared to help managers demonstrate their expertise and distinguish themselves as leaders in the field. Exploration of improved communication, accountability and management style aid in the delivery of value at all levels.Organized by the topics that most directly affect project delivery—accountability, transparency, communication, governance, control, leadership, and tools—the advice is simple and easy to put into action. Numerous case studies on projects that succeeded and on those that went wrong help organizations duplicate victories and avoid pitfalls.Whether you’re a project manager or a more senior member of an organization, you can gather the tools you need to help your team get the job done right.

New York, New York, Us

As the Global Head Of Service Delivery for the Citi's Institutional Client's Group, Corporate & Wealth Management businesses (including Morgan Stanley Smith Barney), had primary ownership of the relationship with the various business and was accountable for end-to-end infrastructure service management. Oversaw all aspects of the relationship between Citi Technology Infrastructure and the various business lines. Supervised a broad array of teams, talent and financial transparency while managing the execution of technology components that supported Citi businesses in the growth of their charter.Prior to appointment to the Institutional Clients Group, served as the lead technology infrastructure manager for the Morgan Stanley Smith Barney Joint Venture to help MSSB grow their business by remaining accountable for the delivery of innovative technology solutions, operational stability, financial transparency, project and risk management. Upon joining Citi in 2007 responsible for the management of the existing O&T Smith Barney business office under Citigroup Global Wealth Management, focused on strategic planning, proper business & technology alignment, client management, business realignment and engagement planning. Managed and led complex strategic initiatives involving cross-functional, cross-border teams and diverse stakeholders including C-Level management. Reporting to the CTO of Smith Barney was accountable for all aspects of business technology needs, including project delivery, engineered solutions, resource planning, budget reconciliation, business process reengineering and maintenance of a healthy relationship among a very wide variety of teams.

ManageVision was a leader in business management tools and the creators of the Gnosis Business Suite (www.managevision.com). Our on-line tools empowered management for operational and project control through a more efficient and cost effective manner to gain business intelligence around operations and project portfolios at companies of any size. The Gnosis Business Suite created a synergy among project resources and stake holders that permits effectiveness never before realized.The Gnosis Business Suite was a global communication tool built with Web 2.0 technology that brought transparency, accountability, control and governance to all levels of management in ubiquitous form. Serving many Fortune 500 clients around the globe, the Gnosis Business Suite revolutionized the approach to project management. Integrated system tools included resource management, time tracking, request management, project initiation and project tracking.

New York, Ny, Us

Program Manager for four, high profile projects: (1) The firm-wide conversion of Investment Bank users to the Windows XP platform. (2) The Chicago trading floor conversion activities during the merger between BankOne and JPMorganChase. (3) The shared data migration of all data for the Investment Bank, Private Bank and Investment Management groups from legacy platforms to strategic platforms, such as Active Directory and Atlas and (4) the upgrade of the desktop and “back-end” infrastructure of the Bank’s Senior Executives, including Chairman and CEO Jamie Dimon and all direct reports.

Frankfurt Am Main, Hessen, De

Project Manager for two high profile projects: the firm-wide migration of global users to Active Directory and the New York server consolidation project that relocated over 700 Wintel servers from various New York data centers to a single, strategic data center in New Jersey.

New York, Ny, Us

Project Management Office Development. One of eight team members that developed a firm-wide, global project management office (“PMO”) complete with published methodology, tools, best practices and management reporting.

New York, Ny, Us

Project Manager that coordinated the conversion of all users in the Actuary department from Windows 3.11 to the Windows NT4 platform.

New York, Ny, Us

Systems Integrator and key member of the team that developed the methodology to manage the desktop platform for over 2500 users throughout the United States.