Martin Bouchard Email & Phone Number

Vienna, At

Ottawa, Ontario, Ca

Montreal, Quebec, Ca

Responsible for managing a team of 80 Sales Professionals and Client Executives, representing a client base of 58,000 Advance & Mid Market business customers within Ontario, Quebec and Atlantic region with $260 Millions in annual revenue. Overall responsibilities, for the sales performance and customer service experience while driving year over year growth and revenue forecast. Relentless execution on client retention and white space acquisition strategies. Collaborating with various partners, vendors and key stakeholders in order to execute on the business imperatives. Managing continuous sales cadence and weekly management of Key Performance Indicators.

Montreal, Quebec, Ca

Achieving client satisfaction and responsible for the overall sales performance and acumen of the Small Business and IP Solutions team within Ontario and Quebec. I managed a team of over 100 sales & sales support employees with an annual billing of $860 Millions in revenue. The overall scope of responsibility is comprised of both the 310 call center as well as a team of Account Managers and Sales Specialist, with the common goal of retaining and growing our client and revenue base, while maintaining call center service levels commitments.

Montreal, Quebec, Ca

Responsible for the continued business development and growth of the External Sales Channel, I also took on the responsibility of the Mid Market Quebec Sales Organisation. Managing a team of 60 account managers, business development managers, sales specialist with the common goal for driving financial performance and ensuring client excellence.

Montreal, Quebec, Ca

Responsible for the development, execution, overall operations and growth of Bell’s External Partner Channel Program within Ontario and Quebec. Reporting directly to the President was responsible for the overall P&L of the channel and end to end sales operation and execution.

Montreal, Quebec, Ca

Managed and developed a team of Sales representatives within eastern Ontario, with the responsibility to drive incremental revenues and market coverage, while maintaining strict standards for customer excellence. Responsible for the overall performance of the team including hiring, training of new employees and management all key performance indicators (KPI’s), service levels, employee absenteeism’s, and successful management of customer complaints.

Montreal, Quebec, Ca

Reporting directly to Bell Canada’s President of Small Business Unit, I was selected to represent the Sales Organisation and worked in partnership with our Industrial Relations and Human Resources colleagues in order to ratify the Sales Collective Agreement. Was responsible to ensure that the Business objectives and goals were met, while negotiating with the Union at the bargaining table.

Montreal, Quebec, Ca

Successfully recruited and implemented a team of sales solutions specialist across the Ontario region. The team was responsible to hunt for new business and work in collaboration with the account managers, with the goal of driving incremental data revenue and managing end to end client satisfaction of their deployment projects.

Montreal, Quebec, Ca

Responsible to help drive incremental revenue to the business unit, and enable the sales team to be more successful, I was the liaison between the Product Marketing and Sales Organisation. Worked in collaboration with the team and vendors in order to develop and ensure full execution of various campaigns, bundles and promotions.

Montreal, Quebec, Ca

Managing my base of client, I was the primary point of contact and responsible in helping my customer with all of their telecommunication needs. I was responsible for both maintaining and growing the clients share of wallet spend with Bell Canada. Worked in collaboration with my sales associated and executed on our territory plans.

Montreal, Quebec, Ca

Working in collaboration with the Sales Representative, I was responsible for selling multiple communication solutions to new and existing business customers through cold calling and prospecting of lead. Built strong relationship with customers over the phone while providing a consultative sales approach.