Managing and supporting Performance Engineering and Capacity Management team aligning strategic programs, procedural and process methodologies for a global financial institution.

Contract: Bank of America

IT Management Professional contracts included; Portfolio Management, Risk Management, Gap Analysis Program, Annual Planning, Agile Technical Lead, Compliance and Regulatory Training, Program Management, Project Recovery, Scrum Master Transitional Roles, Senior Project Management and Home Business Computing Services. Career Consulting Services included new and existing candidates entrance into the workforce with job-related issues, such as finding work, setting career goals and dealing with stress within the workplace. Worked with several clients who are considering a career change and how best to address a career advancement.

Part of the initial integrated team working on-site to understand the business issues, review of various technical processes, understand current limitations and ensure the technical capabilities were documented. Ensure the enhanced processes and services were functionally designed and aligned with the new architecture platform to support the scalability of expanding business gerogranpical regions. Managed all aspects of a technology-driven platform requirements track, working with an international technology analyst team and senior technical architects. Leveraged agile methodology and created product component backlog, sprint backlog, managed user stories and ensured the product owners goals were met within each sprint.

Managed all aspects of technology application and I/F solutions. Aligned tactical and strategic effort for client data security and information management projects, executive dashboard and client reporting. Managed the data platforms, upgrades and facilitated joint client steering committee sessions and prioritized risk exposures and liabilities as to the process and procedures aligned to Healthcare regulations and data security procedures. Heavily involved in the alignment of office projects, programs and initiatives related to data management efficiencies, data warehousing proprietary client data, while addressing internal and several major health care client data security programs. Supported various on-site and remote training and compliance program developed by our team to ensure HIPPA guidelines and company policies and procedural. Involved with the team for on-site visits and risk assessment.

Handled several project management aspects and alignment for executive programs, technology chief of staff responsibilities including reevaluated in fight projects to address requirements, business initiatives and aligned phases for implementation. Level set infrastructure platform and addressed significant deliverables aligned to redesign and proper alignment of SLA’s. Instrumental in establishing weekly dashboard executive reporting, annual planning and SDLC standards and guidelines. Established a governance procedural processes and effective methodology for project artifacts and proper reviews. 14

Worked within the Executive Management, Steering Committee teams. Hired to address an internal gap analysis for a short-term internal review of a large scale financial branch software realignment and rollout. Enhanced and handled the portfolio governance, review of the methodology and procedures to ensure alignment to the business strategic initiatives directly in relationship to the various technology organizations and Project Management Office. Managed several cross-organization efforts, annual planning and budget review inclusive of employee and consultants.

Bio-Pharma Portfolio Manager supported all of the rollout of the Stage Gate Enterprise reviews for all channels of biopharmaceutical business lines that impacted the enterprise architecture technology organization alignment and budgetary reviews. Coordinated and managed their initial annual planning process; developed procedures and reporting for all aspects of the portfolio and worked with senior business partners, the project management office and executive management team

McGraw Hill Companies/McGraw Hill Education, S& P Ratings - Senior Project Portfolio Manager - Managed Information Technology migration projects for upgrades to the new platform for Oracle Identify Manager and Oracle Access Management across several companies. Handled all aspect of project phases, stage gates review, documentation aligned with the development management forthe programs. Provided executive level communications with senior executives and numerous technology teams across the organizations. Aligned projects to executive governance, SDLC standards and maintained executive communication briefings. Transitioned several projects to Agile methodology, after initial phases of teams there was an increase in user stories over multiple printsand motivated scrum team participation and deliverables.

SVP Senior Team Manager- Portfolio Risk and Compliance Regulatory Programs - Senior portfolio manager within Risk and Compliance Regulatory programs. Actively managing the project/ programs portfolio, budget, monthly status report, executive manager reports as well as all the training necessary for the project clarity tools to maintain the project and process ECMS/ Agile life cycles and stage gate reviews and follow-ups. Management oversight and coordinated projects within the Compliance, Regulatory Dodd Frank, Federal Consent Reviews and Risk business areas. Interfaced and established tight managed initiatives, annual planning and effective project management of all aspects of SDLC with the business change manager and development organizations to ensure proper budget, scope and alignment for requirements to comply with federal consent order and compliance regularities

Handled several Quality Pillar analysis effort for various projects within the risk and compliance portfolio. Supported the Risk Portfolio management addressing to run the business aligned to grow the business efforts for the programs within the credit risk systems.

PMO, Senior Project Manager /Client Relationship Manager. Handling various client account products banking integrations, responsible oversight for wealth management and retail banking applications web development, data analysts, data interfaces integrations, change management, issue tracking and resolutions, environments build out for full SDLC and PMLC phased rollout and implementations. Implemented wealth reporting, wealth management, retail banking interfacing applications compensation and compliance solutions, document management and integration of Albridge & Pershing/iNautix product offerings. Managed all internal weekly updates, client communications, alignment of governance processes, steering committee status dashboards as well as budgetary review in line with SOW and contractual obligations.

Responsibilities were to manager, lead coordinate & rollout a newly formed PMO team within ECAP to address managing approved & business as usual projects.ECAP domain lead & interface for internal and external teams within ETS to the executive management. Ensured executive communications, reporting and be proactive in supporting ECAP management communications & planning. Effective leader in support of the management team of ECAP Domain in understanding budget forecasts, variances and align cross project as well as vendor resource management. Accomplishments were; •Set guidelines and managed cross domain projects with NSE for Wintel Optimization Program with Tech and Process Stream. Addressed Partnership Bi Weekly meeting and supporting management documents. Assisted in setting direction for Predictive Modeling & Capacity Annual programs & . •Selected as part of the ET Resource Taskforce to review reports and alignment for Resource Management along with WID and SD. Interviewed ET teams and work on data analysis efforts and presented to PT team our finding & recommendations. •Support resource management & mgmt consulting to ECAP Mgrs while significantly increase their understanding of forecasts, budgets, services and projects categorization. More recently I have been part of the Technology Services team within Infrastructure Project Management and supported special projects since early this year. I supported several strategic initiatives and efforts for end to end Functional Point Analysis, alignment to the Plan, Build, Operate Model, and in depth process analysis for hardware capacity domain process overview, and resource planning for 2010 Annual Portfolio Planning efforts in support of all direct report organizations within the Technical Services. I also was the primarily contact for the GOSC transition for Strategic efforts in support for Technical Services and process improvements inclusive of "As is" state analysis and recommendations.

Card One Systems, Professional IT Management Consultant Client: Resolute Corporation Project Management responsibilities for pharmaceutical client and multiple vendors involved in developing a Personal Health Record marketing web system. Manage risk and issues list, develop and maintain project plans, coordinate and establish meetings for all stakeholders, interfaced with business analysts, software development/ engineers and architecture teams, align SDLC documents and ensure all parties are aligned to project deliverables in line with project timelines and budgetary constraints.

Professional IT Management Consultant Services; Home Computer Services

Business Development Manager responsible for multiple client relationships and contractual obligations. Accountable for business generation, online marketing ads and managing consulting recruitment / qualifications of candidates and on-going consultant relationships for various accounts, coordinating multiple recruiters to fulfill concurrent requirements, refinement of process, drive and align process and business requirements, collaborate efforts between the Solutions Team, Business Managers, Sales and Delivery Teams and Staffing departments. Ensure client satisfaction while adapting to products sales opportunities, sales market changes and aligned to project budgets and ongoing support of the product services.

Sr. Project Manager hired to maintain, review and align software releases and process requirements for several Test Creation Systems. Managed day to day operations and business partner interactions, managed scope creep, efficiency process, issues management and application flow to ensure problem resolutions and software updates were on time and delivered. Reviewed all existing systems and managed the process work flow efforts as they related to a new Test Planning system. Transitioned to managing the effort to support an in flight initiative for the new Test as English as a Foreign Language (TOEFL) programs. Scheduled and trained the business community at various levels of the work flow. Established an iterative initial Test Planning technical requirements sessions and systems research for the upcoming new Graduate Record Examinations (nGRE) and Future State (FSIB) projects, while supporting the subsequent phases of the new TOEFL software rollout.

US Trust/ Charles Schwab / Card One SystemsProject Manager for a new Wrap Account Product Offering for Personal Wealth Solutions Clients. Coordinate Business and various Virtual Development Teams to launch the pilot program within five months. Managed the day to day issues, resolution, process design sessions, integrated project plans, aggressive test plans and worked heavily on the data transaction transmission between UST Trust, Charles Schwab & Checkfree to insure outside Money Managers daily reconciliation data flow. Coordinated the various business and systems teams to present and obtain by in for the systems design, migration, and deployment structures to ensure the rollout strategy of the software applications.

Partnership for Drug Free America / Johnson & Johnson Worked four months as a consultant for Esq. James E. Burke, Chairman for the Partnership and previously the CEO of Johnson & Johnson. Handled all of his day to day responsibilities; communications, planning, reviewing presentations, coordinating and preparing meetings. Interfaced and handled executive communications and strategy discussions directly with the Directors of Finance, Information Systems, Fund-Raising and Advertising. Established senior level strategy meetings to level set all participants both internal and external involved with the many aspects of the directives of the Partnership.

Project manager worked in conjunction with Business Partners & Information Technologies divisions of US Private Client Group to realign cost models for 11 separate organizations. Primary focused on the enterprise customer relationships while setting procedures, policies and deadlines.Revised business efficiencies, IT processes, effective senior management communications, change management work flows, strong customer departmental communications, aligned budgetary project concerns for a total savings of $22 million. Managed the analysis efforts for pricing the cost basis model for the graphical Web based platform of MLDirect business sponsors. Reassigned $120 million to correct the cost of services sponsor and alignment to service level agreements (SLA’s). Managed and ran the Command Center operations to get business and systems operational in the wake of the tragic September 11th events. Channel Release Management implemented a cross-organizational Project Office & Change Management team. Positions Held: Technology Advisory Office - Senior Advisory Strategist (12/2000 - 11/2001)Channel Release Management –Project Manager/Senior Release Manager (10/1999 - 1/2001)Distributed Client Application Group –Senior Dev’l Group Manager- Vendor Management Liaison (9/1997 - 10/1999)Strategic Markets & Systems Development -Development Manager (3/1997 – 9/1997)TGA Data Group -Developer/ Manager (10/1995 – 3/1997)Client Application Development -Developer/ Telecommuter (5/1993- 10/1995)

Vice President: Group Project Manager – Securities Master Database Prudential Mutual Fund Services - Prudential Financial renamed Prudential-Bache Securities.

Senior Project Manager; Project Leader/ Senior Programmer