Marie Charles, Dr. Ha, Mpa Email & Phone Number

• Function as the subject matter expert (SME) and supports the FEHRM – Joint Sharing Sites (JSS) - Federal Health Care Center (FHCC) Program Director. Fully understands the DoD/VA environment and performs all program.
• Coordinate meetings with various stakeholder groups and facilitates
• Establish repeatable processes to provide system access to the medical staff caring for Department of Defense

• Established repeatable processes to support the deployment of MHS GENESIS, the DoD’s newest Electronic Health Record (EHR), at over 600 military treatment facilities (MTF) and dental clinics worldwide. Reviewed the.
• Restructured the make-up and responsibilities of the deployment team resulting in its growth from 16 to 32 people
• Provided a daily status report
• Achieved greater collaboration with deployment vendor

• Represented BUMED OCIO at Tri-service meetings; developed deployment method for major software updates and other HIT projects. Supported numerous tasks in support of the DoD/VA Joint Inpatient EHR Feasibility Study.
• Communicated with representatives at 26 Navy MTFs around the world
• Tracked all clinical applications’ sustainment and deployment activities
• Coordinated with other Navy Medicine organizations on critical issues and provided guidance.
• Prepared talking points for leadership and proposed recommendations about the Navy’s position and possible next steps.

Prepared an action plan and spearheaded the implementation of a change management mindset in staff. Revised existing program management approach to increase efficiency and adaptability to new organizational demands. Set processes to ensure effective program performance per policies and procedures.

• Concurrently supported two Commands’ Surgeon General. Managed all aspects of human performance enhancement issues ground support, Congress, Federal Aviation Administration, and news media for 25,000 aircrews.
• Developed and provided operational guidance to a staff of 54 personnel at 14 locations.
• Realigned funding source for DoD High Altitude Airdrop Mission Support Program
• Cut local manpower by 45% and achieved 96% customer satisfaction rate

• Led Military Health System (MHS) Information Management/Information Technology (IM/IT) public/media relations, interagency sharing, external inquiries, and marketing/recognition programs. Served as the Office of.
• Worked closely with GAO, OMB, and Congress, researching and developing a departmental position on issues related to the MHS.
• Negotiated congressional language.
• Managed multiple interagency IT projects valued at $21M with over 80 supporting staff.
• Orchestrated/provided over 200 DoD IM/IT briefings and responses to Congress/OMB.
• Cut audit time by 50%, set quality controls and management processes