Michael Cunningham Email & Phone Number

Seattle, Wa, Us

contributes to Starbucks success by delivering infrastructure solution and systems for Starbucks Datacenters, establishes infrastructure strategies, ensures that the standards and procedures are followed during design and implementation of information systems, directs and coordinates activities of the IT operational team of System Administrators and DevOps Engineers. Drives stable and scalable solution platforms that provide critical services and infrastructure needs for Starbucks supply chain organizations

Seattle, Wa, Us

Leads the Corporate Technology Infrastructure Services (CTIS) team which focuses on providing end-to-end information technology related infrastructure services for Starbucks support centers, regional offices, and other corporate locations. These services include partner-facing technology such as file shares, enterprise telephony services, local and wide area network along with wireless/wifi connectivity, and partner remote virtual private network access.

Seattle, Wa, Us

Contributes to Starbucks success by providing technology leadership to Information Technology (IT) projects and programs. Participates in both strategic and tactical planning activities of IT Infrastructure and system design. Makes decisions on complex or ambiguous technology design issues. Establishes standards. Participates in projects as a technical resource. Acts as a project technical lead on complex projects which includes leading projects and sustainment efforts, and providing direct technical oversight to team members. Provides second through fourth level support of a continuously-operational production environment. Models and acts in accordance with Starbucks guiding principles.

Seattle, Wa, Us

Responsible for the design of converged networks throughout the global enterprise. Primary Engineer - VoIP/IPT including Cisco Unified Call Manager, Cisco Unity Connection, Cisco Unity Voicemail, Unified Contact Center Express. Secondary responsibility of Global Network design and engineering within the AMER, APAC, and EMEA regions for Enterprise class data network design/engineering including Firewalling (ASA and FWSM), Network load balancing (CSM and ACE)and implementation for the support of Business Continuity and Disaster Recovery. Network design in support of both centralized and distributed business applications Enterprise scale Retail network design consisting of 10,000+ sites. Evaluates emerging products including proof of concept and product pilots. Support installation and maintenance personnel from a tier 3 perspective.

Responsible as Battalion Commander for fire and life safety concerns of citizens and property within the 26 square mile fire district. Respond, on average, to over 100 emergency calls per year. Responsible for the proper training and safety of personnel within the department. The only Emergency vehicle driving instructor for the department and one of 2 EMT Competency based instructors. Also holds the position of Technical Services Officer: Responsible for proper operation and maintenance of the department’s network, servers, pc’s, website and all technology based equipment. Named 2008 Firefighter of the year.

Arlington, Va, Us

Design VoIP communications networks using exiting Data infrastructure as well as additions of new networks for VoIP. Installation of Cisco Media Modules as well as configuration of 6500 Routers and Switches for VoIP. Maintain existing Cisco Call Manager and IPCC products to support installation and maintenance personnel from an engineering level. Work with Multiple vendors to coordinate circuit and device installation and testing.

Responsible for carrying out the company's mission, goals, objectives, policies and procedures as established with the Vice President of Operations for the division, which consists of 7 states, 2 branches. Responsible for the technical and tactical operation of the area as well as management of the technical staff, branch profitability with complete P&L and budget responsibility. Extensively interfaced with internal and external customers. Primary Product lines supported - Nortel including VoIP and NEC

Washington, Dc, Us

Education record

Diploma, General Studies