Michael Doubek Email & Phone Number

United States

Chicago, IL

Served the software development team as scrum master/project manager for the Cook County Sheriff and Chicago Police Departments records management system effort. Facilitated daily scrum meetings, sprint planning and retrospective meetings. Worked with product owner and development team to prioritize work efforts to ensure regular incremental product.

Bannockburn, IL

UC Project Coordinator. Supporting Teksystems client, Baxalta / Shire Pharmaceuticals with Baxter Separation efforts in step with Shire Integration. Coordinating all UC related technology requirements and builds for multiple sites internationally. UC PM supports the Separation Team with scheduling Network & real estate cut overs to isolate Baxalta from.

Abbott Park, IL

Engaged as project coordinator to fulfill corporate audit requirements for security initiative in a highly-regulated environment. Managed global initiative securing 25,000 windows file shares and 6,000+ NAS file shares across 3 global data centers and all remote sites within the Abbott environment. Core activities and responsibilities included coordination.

Northbrook, IL

Project Coordinator/Business Analyst: Brought in on a short term 3 month contract and was extended to run new enterprise Citrix farm project for Project ORION Transition and Transformation. Provided coordination of global resources for Infrastructure Incident, Change and Problem [ICP] as well as escalation management for internal business customers and IT.

Help Desk Technician/Desktop Support: Hired on to run full systems management of Motorola MC70 symbol scanning device systems for WalMart including troubleshooting, re-imaging, inventory, shipping, and user support documentation editor. Also had split duties as helpdesk/desktop support technician managing MACD’s, active directory user/network.

PC Refresh/Desktop Support Technician: Performed attended and unattended software distribution management as well as hardware, firmware and software updating and patch management. Acted as liaison with Network Ops for MACD’s as well as a Tier 1 and 2 refresh technician. Multi-campus responsibility for desktop imaging, rebuilds and packaging

Consultant, Desktop Support Technician: Local desktop support technician providing LAN connectivity issue resolution, software installs/uninstalls, remote desktop support and administration, imaging and distribution of PC builds, network user administration, desktop peripheral support, hardware configuration management and support and Outlook administration

Consultant, Desktop Services Technician: Desktop support technician providing Tier I and II support to all employee levels from general workforce, Senior and Executive management. Research, development, and design of core build and system images and specifications. Working knowledge of setup and configuration of Avaya 9630G hard phone and soft phone.

Organized products for improved presentation, appeal, and accessibility. Number one salesman in the company for month of June 2006. Provided in-home design and product consultations. Provided sales leadership across multiple locations when needed.Responsibilities Knowledge of all products and options Knowledge of Profit Order System Customer Service.