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Melroy Dsouza Email & Phone Number

SENIOR SPECIALIST – LEVEL 2 SUPPORT | BUSINESS APPLICATION SUPPORT | FRONT OFFICE SYSTEM | Product Owner | SME | Hybrid Cloud at Abu Dhabi Investment Authority (ADIA)
Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 12 work roles
1 work email found @adia.ae LinkedIn matched
✓ Verified May 2026 3 data sources Profile completeness 71%

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Current company
Abu Dhabi Investment Authority (ADIA)
Role
SENIOR SPECIALIST – LEVEL 2 SUPPORT | BUSINESS APPLICATION SUPPORT | FRONT OFFICE SYSTEM | Product Owner | SME | Hybrid Cloud
Location
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Company size
1831 employees

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Quick answer

Melroy Dsouza is listed as SENIOR SPECIALIST – LEVEL 2 SUPPORT | BUSINESS APPLICATION SUPPORT | FRONT OFFICE SYSTEM | Product Owner | SME | Hybrid Cloud at Abu Dhabi Investment Authority (ADIA), a company with 1831 employees, based in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates. AeroLeads shows a work email signal at adia.ae and a matched LinkedIn profile for Melroy Dsouza.

Melroy Dsouza previously worked as Senior Specialist - Application Mgt & QA | Product Owner | SME | L2 Support | Private Market Apps at Abu Dhabi Investment Authority (Adia) and Senior Specialist - Investment Technology | Product Owner | SME | L2 Support | Private Market Apps at Abu Dhabi Investment Authority (Adia).

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{first}.{last}@adia.ae
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Profile bio

About Melroy Dsouza

Service-oriented, Strategic, and Multifaceted IT professional with profound years of experience relaying high-impact IT support, leveraging honed skills in customer service, systems optimization, operations management, and administration to yield outstanding organizational results. Utilize knowledge of industry best practices, operational procedures, and efficient techniques to solve problems, thrive on dynamic challenges, and translate visions into actionable goals. An innovative and creative problem-solver who can recognize technical requirements, develop effective solutions, and provide technical guidance to form insights to influence management for continuous improvement. Equipped with exceptional communication skills to build cross-functional relationships and influence members toward attaining operational goals.

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Melroy Dsouza's current company

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Abu Dhabi Investment Authority (ADIA)
Abu Dhabi Investment Authority (Adia)
SENIOR SPECIALIST – LEVEL 2 SUPPORT | BUSINESS APPLICATION SUPPORT | FRONT OFFICE SYSTEM | Product Owner | SME | Hybrid Cloud
abu dhabi, abu dhabi, united arab emirates
Website
adia.ae
Employees
1831
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Company profile
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12 roles

Melroy Dsouza work experience

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Senior Specialist - Application Mgt & Qa | Product Owner | Sme | L2 Support | Private Market Apps

Current
Abu Dhabi Investment Authority (Adia)

Abu Dhabi Emirate, United Arab Emirates

Applications Supported: Argus Enterprise | Front Invest - eFront | Simcorp - Alternative Investment Manager/ASTRA | DELTIX | DEALCLOUD | DYNAMO | Axioma Portfolio Analytics/Portfolio Optimizer | Logic/Function Apps | Factset | Bloomberg | Axway

Nov 2024 - Present

Senior Specialist - Investment Technology | Product Owner | Sme | L2 Support | Private Market Apps

Abu Dhabi Investment Authority (Adia)

United Arab Emirates

Applications Supported: Argus Enterprise | Front Invest - eFront | Simcorp - Alternative Investment Manager/ASTRA | DEALCLOUD | DYNAMO | Axioma Portfolio Analytics/Portfolio Optimizer | Logic/Function Apps | Factset | Bloomberg | Axway

May 2024 - Nov 2024

Specialist - Front Office Systems | Product Owner | Sme | L2 Support Fo & Private Market Apps

Abu Dhabi Investment Authority (Adia)

Abu Dhabi, United Arab Emirates

SME: Argus Enterprise | Informatica | Tibco | Front Invest - eFront | IBM Cognos | Simcorp - AIM | S&P iLEVEL | DEALCLOUD | DYNAMOCloud Solutions: Azure, AWS & Oracle Cloud InfrastructureKey Accomplishment:Demonstrated exceptional skills & expertise in establishing & maintaining relationships with internal & external stakeholdersEnsured that changes were.

Jun 2021 - Mar 2024

Specialist – Business Analyst | Senior Technical Engineer | Business Response

Abu Dhabi Investment Authority (Adia)

Abu Dhabi, United Arab Emirates

  • Key Accomplishment:
  • Major Upgrade of key business applications Front Invest (Blackrock - eFront 8.1 to 18.1), Argus Enterprise.
  • Service Pack Upgrade of key business applications Front Invest (Blackrock - eFront), Argus Enterprise.
  • Testing Solutions, Testing BAU Incident fixes, Involved in defect fixes.
  • Pro-active proposed solutions for early morning checks for Business Applications.
  • Environment Management & Platform Upgrades. Business Departments: Real Estate | Private Equity | Infrastructure | Fixed Income | Alternative Investment Departments.Applications: SimCorp Dimension | FIRM | Tibco |.
Apr 2018 - Jun 2021

Specialist – Business Analyst | Senior Technical Engineer | Business Response

Adia

United Arab Emirates

  • Roll: Business Response On Site First Responder. Highly visible and “In-line-of-sight”.On Floor Support with Real Estate, Infrastructure & Private Equity DepartmentsKey Accomplishment:
  • Demonstrated expertise by performing systems optimization and network refresh while proactively managing client deployment.
  • Delivered user Manual for external users to use Cognos – Cognos Upgrade 10.1
  • Designed and Implemented a Share Point Collaboration Site for REID to better manage their documents.
  • Identified gaps with onboarding new employees and put a process in place.
  • Delivered a Leave Management Reporting System (LMRS based on Share Point) for REID.
Apr 2015 - Mar 2018

Analyst – Senior Technical Engineer | Business Response

Adia

United Arab Emirates

  • Roll: Business Response - Primary On Floor Support with Real Estate, Infrastructure & Private Equity DepartmentsKey Accomplishment:
  • Responsible for ‘Operating the Business Plant,’ i.e., ensuring the continuous operation of business services, maintaining the readiness of business services, and managing technology operating risks.
  • Operated the Business Plant by providing desk-aligned service delivery and production support.
  • Assigned a desk or group of desks and are the point of contact for IT business service problems related to that Desk and queries related to that Desk’s use of those services.
  • Thoroughly reviewed and assessed the effectiveness of operational risk controls and ensured key policies and best practices.
  • Managed demands from the desk involving enhancements to business applications or the supporting application infrastructure.
May 2013 - Apr 2015

Analyst - Unified Communication | Senior Field Engineer

Abu Dhabi Investment Authority

United Arab Emirates

  • Rolls: Incident Management - On Site Support | Unified Communication - Video Conference | Service Desk - Call Center, Remote Assistance Key Accomplishment:
  • Installed, Configured, Operated, and Optimized all Polycom Real Presence Platform Video Conferencing Systems/Calls.
  • Maintained and supported VC for 45 VSX, HDX 8000 Endpoints / RPX/ OTX / Executive Collection / Eagle Eye Director / POC and Work Orders for Service Delivery and Support.
  • Established good working relationships with external service providers (eye network).
  • Planned and performed replacement of recommendations for all warranty Photocopiers at ADIA HQ and High Availability Site.
  • Supported the Polycom Phase II for the implementation of OTX and RPX Video Conference facilities.
Jan 2011 - Apr 2013

Assistant Engineer, Incident Management

Adia

United Arab Emirates

Rolls:Incident Management - On Site Support Team Leader - Installations Help Desk - Call Center, Remote Assistance

Apr 2008 - Dec 2010

Co-Founder

Crypt0Legendz Llc

United Arab Emirates

Crypt0LegendZ is a Free Zone LLC Company Established in the UAE.Crypt0LegendZ was born in March of 2022.The Company Profile:Crypt0LegendZ is a company that deals with Blockchain, Crypto Consultancy, Hardware & Software Solutions.

Mar 2022 - Mar 2023

Desktop Support Engineer

Exceed It Services

United Arab Emirates

Outsourced to Abu Dhabi Investment Authority - ADIA via Exceed IT Services.Image Deployment \ PC Installations Incident ManagementRemote Assistance Package Deployment

Oct 2006 - Apr 2008

Sales Executive/Support

Al Futtaim Technologies - Toshiba

Abu Dhabi

Certifications:Microsoft Certified Professional

Nov 2004 - Jan 2006
Team & coworkers

Colleagues at Abu Dhabi Investment Authority (ADIA)

Other employees you can reach at adia.ae. View company contacts for 1831 employees →

SA Salem Aldhaheri Salem Aldhaheri Colleague at Abu Dhabi Investment Authority (Adia) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates View → SS Susannah Shelley Susannah Shelley Colleague at Abu Dhabi Investment Authority (Adia) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates View → PB Patricia Barreteau Patricia Barreteau Colleague at Abu Dhabi Investment Authority (Adia) Nouvelle-Aquitaine, France, France View → GB Ghouse Basha Ghouse Basha Colleague at Abu Dhabi Investment Authority (Adia) United Arab Emirates, United Arab Emirates View → CP Cynthia Patronat Cynthia Patronat Colleague at Abu Dhabi Investment Authority (Adia) Sury-en-Vaux, Centre-Val De Loire, France, France View → WY Wissam Yassin Wissam Yassin Colleague at Abu Dhabi Investment Authority (Adia) United Arab Emirates, United Arab Emirates View → NA Nazar Abdelmagid Nazar Abdelmagid Colleague at Abu Dhabi Investment Authority (Adia) United Arab Emirates, United Arab Emirates View → RA Rashed Al Dhaheri Rashed Al Dhaheri Colleague at Abu Dhabi Investment Authority (Adia) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates View → BS Buran Saleh Buran Saleh Colleague at Abu Dhabi Investment Authority (Adia) Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates View → TA Tareq Al Shamsi Tareq Al Shamsi Colleague at Abu Dhabi Investment Authority (Adia) United Arab Emirates, United Arab Emirates View →
FAQ

Frequently asked questions about Melroy Dsouza

Quick answers generated from the profile data available on this page.

What company does Melroy Dsouza work for?

Melroy Dsouza works for Abu Dhabi Investment Authority (ADIA).

What is Melroy Dsouza's role at Abu Dhabi Investment Authority (ADIA)?

Melroy Dsouza is listed as SENIOR SPECIALIST – LEVEL 2 SUPPORT | BUSINESS APPLICATION SUPPORT | FRONT OFFICE SYSTEM | Product Owner | SME | Hybrid Cloud at Abu Dhabi Investment Authority (ADIA).

What is Melroy Dsouza's email address?

AeroLeads has found 1 work email signal at @adia.ae for Melroy Dsouza at Abu Dhabi Investment Authority (ADIA).

Where is Melroy Dsouza based?

Melroy Dsouza is based in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates while working with Abu Dhabi Investment Authority (ADIA).

What companies has Melroy Dsouza worked for?

Melroy Dsouza has worked for Abu Dhabi Investment Authority (Adia), Adia, Abu Dhabi Investment Authority, Crypt0Legendz Llc, and Exceed It Services.

Who are Melroy Dsouza's colleagues at Abu Dhabi Investment Authority (ADIA)?

Melroy Dsouza's colleagues at Abu Dhabi Investment Authority (ADIA) include Salem Aldhaheri, Susannah Shelley, Patricia Barreteau, Ghouse Basha, and Cynthia Patronat.

How can I contact Melroy Dsouza?

You can use AeroLeads to view verified contact signals for Melroy Dsouza at Abu Dhabi Investment Authority (ADIA), including work email, phone, and LinkedIn data when available.

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