Marcia Jensen-Waller Email & Phone Number

United States

Lansing, Michigan, United States

Director of a licensed memory care residence

Howell, Michigan, United States

Providing evaluation and treatment to patients requiring skilled therapy services; Medicare A, Managed Care and Medicare B.

Providing outpatient therapy services in senior living communities and private homes.

Lansing, Michigan Area

Manager of 118 unit independent senior living community and 6 member management team. Responsible for fiscal and daily operations including lease agreements, vendor contracts, P & L reporting, policy and procedure implementation, marketing and census development, HR and staff development, customer experience and satisfaction, staff orientation and training, adherence to safety and company standards. Recognized for top financial performance for the region.

Superior Township

Vibrant Life Senior Living specialized in assisted living and dementia care. 4 properties in Michigan licensed under AFC and HFA regulations.Directed start up of a 80 bed assisted living and memory care community offering a new innovative lifestyle. Successfully passed AFC licensure surveys. Selected leadership team and interviewed all staff prior to hire. Participated in pre-opening construction. Collaborated in marketing and advertising plans for census development. Assisted with resident and family move-in transition. Developed policy and procedures for daily operations.

Southeast Michigan

Preferred Providers Home Care provided skilled nursing, MSW and therapy services to home bound individuals for southeast Michigan region. Emphasis on quality patient care with a strong team approach.As an occupational therapist, I traveled a 4 county region providing services in assisted and independent living communities, group homes, and private homes. Evaluation and treatment was based on the individual's needs with clients achieving 90% of their goals within designated timeframes. Collaborated through a multidisciplinary team to establish a comprehensive care plan.

Grand Blanc, Michigan

Encore Rehabilitation Services provides therapy services in skilled nursing facilities in 34 states. Therapy Program Manager at skilled nursing facility specializing in long term care, sub acute care, and ventilator care. Managed a multi-disciplinary team of 10 fulltime staff and 12 contingent staff for a 7 day work week. Provided a daily treatment schedule based on number of patients and billable minutes (PPS).Worked closely with facility to meet regulatory standards and licensure. Provided staff training and supervision, documentation audit and review, compliance with MDS, RUGs and billing for services, in addition to meeting daily productivity of 50% treatment caseload. Strong multi-disciplinary team approach under direction of a physiatrist. Provided therapy services through contract with PACE, Medicare, managed care, private insurance and Medicaid.

Hartland, Sterling Heights, Northville, Livonia, Clarkston, Burton And Flint, Mi

The Weston Group is a nationwide company offering comprehensive rehabilitation services in outpatient and skilled nursing settings. As area manager, coordinated 9 outpatient therapy clinics and 4 home health contracts in senior living communities. Met 80% productivity standards consistently.Developed marketing and business plans resulting in start up of 5 new clinics and increased referral sources. Utilized a person centered treatment approach with physical, occupational and speech therapy services.Successfully transitioned all clinics to an electronic medical record system.

Michigan

Provided therapy services with specialty in geriatric and adult rehab in outpatient rehab, subacute, inpatient, and home healthcare settings.Accepted contract assignments throughout Southeast Michigan.

Michigan, United States

Regional director for multidisciplinary outpatient therapy in 19 communities located in Southeast Michigan. Administrator for newly acquired home health care agency with expansion to Lansing, Michigan.

Tallahassee, Florida

Amedysis a leading provider of in-home healthcare providing services in 38 states with 430 locations.Received highest satisfaction ratings as the occupational therapist serving patients in their private homes, group homes and senior living facilities. Treatment territory encompassed a 4 counties region. Weekly case management and treatment planning with all team members. Company commitment to ongoing education and training.

Tallahassee, Florida

HarborChase Retirement is a nationally recognized provider of assisted living and memory care services.My tenure in senior living began with the startup of a 110 bed licensed ALF with a 32 bed memory care program. Accomplished a 45% pre-leasing and successful reached stabilization after 16 months. Consistently met projected NOI. Reached occupancy goals of 95 %. Received award for leadership performance.(Formerly known as EdenCare Senior Living)

Ma, Psychology/Gerontology

Bachelor’S Degree, Occupational Therapy