Mark Estrada personal email
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Experienced Operations Manager with a demonstrated history of working in the food & beverage industry. Skilled in Catering, Food & Beverage, Event Planning, and Hospitality Management with strong focus on Venue/Outlet Openings. Strong operations professional with solid management skills/foundation in hiring/termination, training, scheduling, payroll, budgets, ordering, et al.
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Assistant General MangerSunday Hospitality Apr 2023 - Oct 2024Brooklyn, New York, United StatesSupervise all aspects of employment for all Food & Beverage staff (recruiting, hiring, training, scheduling, leadership, supervision, motivation, proper delegation of tasks and termination).Motivate staff to reach a desired objective in small or large scale; led a heavy coaching and counseling throughout all departments and made adjustments to the steps of service to further increase productivityParticipate in general management duties: scheduling, hiring/termination, training, payroll, ordering, POS, et al. -
Event Operations DirectorWythe Hotel Aug 2021 - Mar 2023Brooklyn, New York, United States• Develop and lead a service team to meet the high surge of events for 2021 and forth• Establish and implement service standard operating procedures for different events offered, to increase service proficiency, guest engagement and team performance• Make physical plant changes to better serve all our different event spaces, increase guest offerings and satisfaction, and increase service productivity and efficiency• Coordinate and work closely with Food and Beverage, Housekeeping, Engineering, Security, Front Office, and all necessary outside vendor to maintain fluid communication and cohesiveness to execute all operational and logistical needs• Participate in general management duties: scheduling, hiring/termination, training, payroll, ordering, POS, et al. -
Assistant General Manager, Top Of The StandardThe Standard, High Line Aug 2019 - Dec 2020New York, New York• Since Pandemic and re-opening with re-structuring, keeping guests and staff safe and following Covid19 Safety Regulations remains a priority, while keeping in mind The Standard's mission statement• Supervise all aspects of employment for all Food & Beverage staff (recruiting, hiring, training, scheduling, leadership, supervision, motivation, proper delegation of tasks and termination). • Streamline purchasing and inventory by creating a system that better suited service and staff needs• Increase patron satisfaction within six months of employment resulting in an increase in guest satisfaction percentage on all review platforms by 20%• Motivate staff to reach a desired objective in small or large scale; led a heavy coaching and counseling throughout all departments and made adjustments to the steps of service to further increase productivity• Participate in general management duties: scheduling, hiring/termination, training, payroll, ordering, POS, et al. -
Service DirectorThe Mercer Kitchen Nov 2018 - Jul 2019New York, New York• Maintained departmental training programs, standard procedures and manuals• Executed strategic upselling plans to increase revenue and brand awareness• Motivated staff to reach a desired objective in small or large scale• Participated in general management duties: scheduling, hiring/termination, training, payroll, ordering, POS, et al.• Supervised all aspects of employment for all Food & Beverage staff (recruiting, hiring, training, scheduling, leadership, supervision, motivation, proper delegation of tasks and termination). • Increased total unit revenue (and maintained during slower quarters), maximized profits, developed staff & management
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Director Of Food And BeverageMondrian Park Avenue Jun 2018 - Sep 2018New York, New York• Supervised all aspects of employment for all Food & Beverage staff (recruiting, hiring, training, scheduling, leadership, supervision, motivation, proper delegation of tasks and termination). • Worked closely with Hotel Operations & Hotel GM to maintain fluid communication and cohesiveness within one property• Established new procedures• Developed and maintained departmental training programs, standard procedures and accompanying manuals• Developed “in house” sanitation & cleaning schedules. Responsible for maintaining cleanliness of all Food & Beverage outlets• Operations Proficient• Developed & maintained all purveyor/vendor relationships. Developed file systems and memo postings• POS and programming. Backup equipment (POS & CC)• Maintained and updated all licenses• Weekly revenue & labor projections, P&L adherence & analysis
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General Manager Of CleoMondrian Park Avenue Nov 2017 - May 2018New York, New York• Assisted in opening Cleo Mediterraneo, sbe’s award-winning culinary concept by Chef Danny Elmaleh• Cultivated a cocktail, beer and wine list working side-by-side with prominent distributers to create a beverage program that complements our Mediterranean cuisine• Established vital partnerships with all businesses around the area to develop and promote key relationships that created business for all parties involved by going door to door handing newsletters• Attended monthly Profit & Loss meetings• Executed strategic upselling plans to increase revenue and brand awareness• Motivated staff to reach a desired objective in small or large scale• Participated in general management duties: scheduling, hiring/termination, training, payroll, ordering, POS, et al.
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General ManagerNickel & Diner Sep 2016 - Nov 20171 Howard Street• Assisted in opening Nickel & Diner Restaurant, the first restaurant for the owners who also own poke chain, Chikarashi.• Collaborated with Executive Chef James Friedberg to maintain a classic yet creative menu driven by local and sustainable sourcing• Cultivated a cocktail, beer and wine list working side-by-side with prominent distributers to create a beverage program that complements our classic American cuisine• Created an outreach program to establish vital partnerships with all concierge around the area to develop and promote key relationships that created business for all parties involved -
Front Of House ManagerBenchmarc Restaurants By Marc Murphy Sep 2014 - Sep 2016Landmarc At The Time Warner Center• Extensive knowledge of multiple departments within the front of house accrued by attaining a host position on the floor and promoted progressively to a Front of House Manager• Executed strategic upselling plans to increase revenue and brand awareness• Coordinated large party dinners in the main dining room with prix fixe menus and wine pairings• Participated in general management duties: scheduling, hiring/termin -
Events Captain And ServerLandmarc At The Time Warner Center Jun 2009 - Aug 2014Landmarc At The Time Warner Center
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Maître D'Benchmarc Restaurants By Marc Murphy Jun 2007 - Jun 2009 -
HostThe Dinex Group Apr 2008 - Sep 2008
Mark Estrada Skills
Mark Estrada Education Details
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Fashion Merchandising
Frequently Asked Questions about Mark Estrada
What is Mark Estrada's role at the current company?
Mark Estrada's current role is Hospitality & Events Management.
What is Mark Estrada's email address?
Mark Estrada's email address is ma****@****ail.com
What schools did Mark Estrada attend?
Mark Estrada attended Fashion Institute Of Technology.
What skills is Mark Estrada known for?
Mark Estrada has skills like Restaurants, Hospitality, Food Service, Food, Event Management, Catering, Event Planning, Social Media, Wine, Banquets, Restaurant Management, Hospitality Management.
Not the Mark Estrada you were looking for?
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3underarmour.com, live.com, hadleydevelopment.com
2 (410) 4XXXXXXX
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Mark Estrada
Dallas-Fort Worth Metroplex4bodycote.com, yahoo.com, jcpenney.com, pinncompanies.com -
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2stellantis.com, fcagroup.com
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Mark Estrada
Boston, Ma3mac.com, statestreet.com, berkshirebank.com4 +161766XXXXX
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