• Spearhead national partnerships and distribution across major US metropolitan areas.• Lead nonprofit outreach program responsible for registration and customer service of over 850 tax-exempt organizations.• Lead generation and on-boarding of enterprise accounts, including trainings and corporate philanthropic partnerships. • Generate content for GoVoluntr.com, online media publications, and press releases. • Work with developers and CTO to address website user experience (UX), bugs, and fixes. • Implemented project management tools to streamline processes and increase business efficiency. • Draft regular content for GoVoluntr.com, online media publications, and press releases.

Assisted in preparation of summary reports and supporting charts to identify $5.6M in latent cost savings and revenue enhancements. Compiled and analyzed regional benchmarking data collected via web research and direct contact with program managers of multiple municipalities. Created, distributed and reviewed employee input surveys that resulted in identification of additional revenue enhancements and staff inefficiencies.

Researched and authored memoranda proposing internal efficiency measures, including an alternative bidding process, a comprehensive motor vehicle fleet management review, and cell phone usage analysis. Procured and analyzed data of comparable municipalities to support staff and Council in addressing FY 2009-2010 midyear and FY 2010-2011 structural deficits. Designed, conducted, and interpreted a variety of analytical studies to support City staff, including the creation, distribution, and analysis of user surveys and other data gathering techniques. Drafted press releases, resolutions, speaking points, presentations and correspondence on behalf of City staff and elected officials.

Coordinated with Deputy Chief of Staff to develop initiatives and recommendations on topics including juvenile justice reform, alternative courts, community policing, and homelessness reduction. Authored a proposed update to the City and County of San Francisco graffiti ordinance. Liaised with Board of Supervisors and stakeholders to address key policy areas and develop consensus around prospective solutions. Briefed Chief of Staff and Mayor Newsom in preparation for legislative decisions. Compiled and geolocated crime statistics for analysis by the Public Safety Committee. Assisted in conceptualization and authored content of SFpublicsafety.org.

Created informational presentations for community members addressing a variety of public safety concerns; Examined and processed legal documents for conformance to legal requirements, form, and sufficiency of information related to court proceedings; Assembled trial notebooks, organized evidence, and prepared exhibits; Completed and transcribed a variety of material such as written or dictated reports and correspondence from recorded information, rough drafts, and other sources.