SERVING SOUTH TEXAS AND SOUTH LOUISIANA SINCE 1967Scott Equipment, INC. was founded in 1967 and has since grown to a staff of over 60 employees. Our professionalism and commercial laundry experience is among the best and most respected in the industry. Throughout the years, we have gained national recognition and respect as evidenced by our many industry awards.Based in Houston, with offices in Austin, San Antonio and Mandeville Louisiana, SEI is proud to provide industry leading design services, laundry operation analysis, installation, equipment, parts and service for all facets of the laundry industry. Whether the job is government, hospitality, fire, multi-housing, healthcare or coin laundry, we size the equipment, provide the layouts/specifications and coordinate all necessary technical details to make the construction and design process as easy as possible. We also provide the most modern industrial laundry equipment that can be utilized for "Green Benefits" such as Ozone and Water Re-Use, helping our environment and maximizing your laundry dollar.At SEI, we pride ourselves on providing only the highest quality equipment in the industry. Combined with our superior customer service, we feel our organization is second-to-none.

• Entrepreneur - www.MichaelGBand.com• Manage and maintain all Product Distribution, Advertising, Marketing, Management, Sales, Agent dealings, Bookings, and Website.• Singer / Songwriter / Musician.• Live Performances.• Studio Recordings.

-Global Distribution-B2B Sales, Inside Sales, Build relationships with Plant Contacts and Sales Representatives to ensure a great experience for our customers.-Help build new business through proactive calls to customers, and by assisting in the sale of products.-Interface with interplant departments (Engineering, Purchasing, Production Control, shipping and Order Processing with reference to costing, setting up order specifications.)-Implement new processes for customer information acquisition.-Enter new contract information, order renewals, and expired contracts.-Issue credit/rebilling to customer accounts.-Provide excellent service regarding information concerning company service, products, pricing, billing, status of accounts, and product quality to customers and sales representatives.-Perform standard order processing functions and procedures.

-Manager of 1,011 Customer Accounts and 17 Sales Representatives, Multi-state territory.-B2B Sales, Inside Sales, Build relationships with Plant Contacts and Sales Representatives to ensure a great experience for our customers. -Use Oracle Software Database and Applications to coordinate and complete account maintenance, orders, deliveries, manufacturing sketches and artwork. -Help build new business through proactive calls to customers, and by assisting in the sale of products.-Interface with interplant departments (Art, Engineering, Purchasing, Production Control, shipping and Order Processing with reference to costing, setting up order specifications, and designing artwork layout, seal copy, and etchings.)-Implement new processes for customer information acquisition.-Enter new contract information, order renewals, and expired contracts. -Issue credit/rebilling to customer accounts. -Provide excellent service regarding information concerning company service, products, pricing, billing, status of accounts, and product quality to customers and sales representatives. -Perform standard order processing functions and procedures.

-Qualifying Customers and updating their files in a central database.-Providing customer service to service questions and orders.-Distributing leads to Contractors in the network.-Collections.-Data Processing.-Implemented training course for new recruits in ACT! Software, working with Human Resources.

-Marketing, Selling, and Sales Support of small to mid-level business software.-Inbound and outbound customer sales calls from central database.-Respond to Level 1 technical support calls.-Outbound customer mailings and performed email marketing as required.