Michelle Iskandar Email & Phone Number

Pharmacy Operations Process Innovation

Greater Boston Area

Maintained and analyzed reporting for digital marketing programs including Dunkin’ loyalty program and Dunkin’ delivery program via Microsoft Excel.• Worked with a variety of analytics and reporting tools including Oracle Business Intelligence to monitor program performance and identify patterns that could help inform strategic business decisions.• Created a preliminary business case to assess the competitive landscape and profitability of expanding Dunkin’ into the catering business. Presented this to digital marketing leadership for review and application into 5-year business plan.• Expanded knowledge and understanding of Dunkin’ corporate structure through cross functional presentations and department tours.

Norwood

Worked with Financial Analyst for the completion of several different projects within the finance department:• Conducted competitive research and cost analysis to determine viable alternative vendors to reduce supply chain and production costs.• Compiled and maintained data tracking files to track and understand trends in production raw materials costs over time.Gained important experiences in a professional work setting. Worked collaboratively with other interns as well as other employees. Gained skills in time management, critical thinking and problem solving.

- Oversee the safety of a 100+ member pool.- Coach and instruct youth swim team ages 3-13 years old. - Organize logistics for swim meets consisting of up to 7 different teams.- Provide individual and group swim lessons to kids ages 3-13 years old.As guard in charge:- In charge of opening and closing the club when manager is away.- In charge of other guards while manager is away.