Leading a global team to develop and execute Microsoft's Azure AI Commercial Strategy.

I lead the development, execution, and management of Microsoft's global commercial strategies and programs for artificial intelligence and machine learning. This includes: • Accountability for the growth and target attainment for the worldwide AI/ML business • Providing technical and business leadership to a community of 100s of sales and architecture teams across the globe, including coaching Microsoft's expert AI customer team. • Working with Microsoft's largest customers to identify opportunities for AI, share best practice technical solutions, and collaborate to ensure successful implementations that achieve strong business outcomes. • Leading cross-functional teams to build and executive geo-specific initiatives that capture market opportunities and focus efforts to maximise customer satisfaction with Microsoft's AI/ML services. • Providing detailed insights to senior leaderships teams across sales/marketing/engineering on opportunities for improvement in product features and organisational investments. • Being a champion for Responsible AI, including ethical strategies and secure data practices.

Leading the Go-To-Market strategy across Sales, Marketing, Partner and Technical areas of the business. This includes managing a broad audience of stakeholders, critical analysis of business performance, and regularly advising on remediation of growth sales strategies. My work is frequently shared as global best-practices for my product fields, and I currently lead Microsoft’s National AI Strategy.Technical leadership to produce architectures, compete/conversation guides and industry-based applications. I developed technical workshop content that has now been deployed across internal teams and external companies to upskill on current IoT technology and assist sales teams with technical decisions, leading to winning several high-profile competitive projects.Internal and external evangelism providing thought leadership for AI/IoT/Cloud, and engaging with executive audiences to influence strategic decision-making. I regularly feature at national conferences presenting on best-practices and future capabilities of these technologies.

As a Course Facilitator for AI and Customer Experience Strategy (COMM2849) at RMIT Online, I'm responsible for managing the course, delivering content, coaching students to achieve competency in building AI and CX strategies.Leveraging my industry expertise, I deliver custom weekly webinars based on a core curriculum, provide open office hours to facilitate discussion, and provide feedback on weekly milestone submissions. I bring a wide variety of expertise to the course to ensure students' are receiving a broad education, and tailor the content according to the interests of my cohort.Though this personalisation and focus on industry relevance, I've achieved a perfect 5/5 rating for my engagement and facilitation of the course. This is a direct rating from students in my cohort.This something I undertake outside work hours to ensure I'm broadening my understanding of these topics by engaging with students from a variety or backgrounds, and to also ensure I do my part in skilling the future workforce of Australia's digital economy.

AI Ventures provides capital, technology and business services to AI-Driven startups with partnerships with academia, industry, technology partners, mentors, and other investors.

As the Senior Technology Specialist for IoT in Telstra's Chief Technology Office, I focussed on identifying technology trends, advising and educating on new concepts/products, and developing strategies to accelerate business benefits from emerging technology. This included working closely with customers to design fully-functioning and seamlessly-integrated IoT solutions.Key achievements included:Designing, constructing, and launching Telstra's IoT Lab - Australia's first publicly-accessible IoT lab. The facility was built to encourage collaboration within the IoT ecosystem and to facilitate the intelligent design of hardware, software, and connectivity.Leading the development of Australia’s first Vehicle-to-Pedestrian collision prediction application. This involved coordinating teams and technology systems from several organisations, and performing a live media demonstration. The application will form the foundation for future intelligent transport solutions and autonomous vehicles, and reduce fatalities on Australian roads.Co-organising the Telstra Innovation Challenge (2017). My involvement included leading all technical aspects of the Challenge, managing the development of a cellular-based IoT Developer Kit for participants, building and maintaining the website, communicating with participants, and MC-ing the proceedings.Working closely with customers and industry partners to design and implement IoT solutions. My projects have spanned multiple industries including mining, connected vehicles, industrial/manufacturing, home/consumer, and agriculture.

My role as a Graduate Engineer for the Chief Technology Office was to develop strategies and products that anticipate market trends and contribute to advancing Telstra's emerging technologies, particularly in the Internet of Things (IoT) space.Key contributions included:Developing mobile and web applications for a commercialised IoT solution. This included adding tailored embedded software to IoT devices for deeper integration with a selected cloud platforms.Co-designing the electronics for an emerging IoT radio technology that was the foundation for a city-wide Hackathon in the Melbourne CBD.Researching and delivering insights into the current state of the IoT market, and proposing optimal product solutions for a variety of IoT applications.

Identified critical risks for major mining processes during assessment workshops, and presented these insights back to customers in intuitive and actionable reports.Delivered and maintained a brand new website with no prior experience. Achieved the Director and Executive visions of creating a well-designed and functional user experience in a time-sensitive manner without compromising simplicity.

Diagnosed and solved customers’ technical issues within strict time constraints. Recognised in store as having the highest customer satisfaction score in the technical team.Maintained the visual integrity of the store and managed the timely operation of the store’s technical repair bar during peak traffic periods.Produced excellent results by understanding the customer on a personal level and repairing not only their product but their relationship with the company.

Advised on product solutions by considering customer needs and assessing the suitability of Apple’s entire range of offerings. This required an in- depth knowledge of the product suite and how they performed compared to other products in-market.Translated complex technical information into understandable training sessions, and facilitated the personal development of staff as an in-store mentor.Coordinated a team of over 10 team members to deliver the biggest visual and layout change to an Apple Store at the time. Pre-planning, staff management, and trust in my colleagues was essential to produce the time sensitive amendments.